Teams at MediaRadar

Produce high-volume (10+ daily) B2B news articles by researching industries and companies, monitor trends and ad/financial data, perform basic database entry, follow AP and in-house editorial guidelines, and collaborate with researchers, marketing, and product teams to improve content workflows and automation.

Design, build, and operate scalable ETL/ELT pipelines using open-source tools. Optimize databases and SQL, prototype new tools, support migration from Azure Databricks to AWS, ensure data quality, observability, CI/CD, and collaborate across distributed teams in Advertising and Market Research.

Provide technical support to North American clients via email, chat, and phone; troubleshoot product issues; manage and resolve support tickets per SLAs; document interactions in Salesforce; escalate complex issues to Product and Engineering and suggest process improvements to enhance client experience.