Jobs at Miratech

Support and maintain WAN infrastructure in enterprise networks, troubleshoot issues, implement routing protocols, and collaborate on network changes.

Design, develop, and deploy cloud-native chatbots and voice bots using Dialogflow CX and Google CCAI. Build LLM-powered playbooks, integrate backend APIs and databases, apply NLP/ML techniques (TTS/STT/SSML), troubleshoot distributed systems, and collaborate with cross-functional teams to deliver scalable conversational AI solutions.

Internship role on Miratech's recruiting team focused on sourcing passive and active candidates globally via LinkedIn, web searches, and ATS. Maintain talent pipelines, track recruiting data, and produce regular reports while representing employer brand.

Design, build, and maintain scalable Java Spring Boot microservices for identity and access management on cloud platforms. Develop authentication/authorization (OAuth, SAML, OIDC), REST APIs, automated tests, and support production systems including on-call rotation. Contribute to architecture, reliability, performance tuning, and troubleshooting for a large-scale SaaS platform.

Design and manage integrations for Amazon Connect, develop RESTful APIs, configure contact flows in AWS, and optimize DynamoDB schemas while collaborating with cross-functional teams.

Design, develop, and deploy chatbots and voice bots using Dialogflow CX and other conversational AI platforms. Build backend integrations in Python, leverage NLP/LLM/ML (TTS/STT/SSML), create custom components, debug distributed systems, and collaborate with cross-functional teams to deliver scalable conversational solutions.

Design and implement end-to-end observability solutions across applications, infrastructure, and cloud. Build dashboards, alerts, telemetry frameworks, automation, runbook/self-healing workflows, SLIs/SLOs, and AIOps-driven alerting to improve MTTD/MTTR. Integrate observability with CI/CD, cloud services, and ITSM while collaborating with engineering and operations to establish standards and readiness practices.

Design, develop, and deploy conversational chatbots and voice bots using Dialogflow CX and Google CCAI. Build backend integrations with Python, APIs, and relational databases; apply NLP, NLU, LLMs, TTS/STT and SSML; develop custom components; troubleshoot distributed systems; collaborate with cross-functional teams; and stay current with conversational AI best practices.

Build, modernize, and operate highly available, scalable Java microservices on Google Cloud. Integrate AI-driven workflows and LLM-based features, design event-driven architectures, and collaborate across product, QA, DevOps, and PM to deliver reliable SaaS platform features.

Design and develop chatbot and voicebot experiences using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize performance, manage integration, and enhance user interactions.

Design, develop, and maintain scalable applications using Python and React; integrate AWS services and implement CI/CD pipelines while supporting Amazon Connect solutions.

The NICE CX-One Developer will manage IVR enhancements, design call flows, support NICE CXOne solutions, and collaborate with teams on API integration in contact center environments.

Support and maintain AWS-based contact center (CCaaS) environments, focusing on observability, monitoring, and troubleshooting. Develop monitoring capabilities and dashboards (Splunk, CloudWatch), perform root cause analysis for production incidents, collaborate with developers and vendors, and automate operational tasks using scripting to improve reliability and reduce downtime.