Teams at Miratech

Develops and maintains Python-Selenium automation frameworks for end-to-end testing of a cloud contact center platform. Responsibilities include writing automated tests, analyzing test and product logs, debugging processes, supporting web, backend, API, and microservices testing, improving automation tools, and collaborating with Development, DevOps, TechOps, and network teams. The role also reports testing progress, develops methodologies, and mentors team members.

Develop scalable full-stack web applications using React.js, Java, Spring Boot, MongoDB, AWS, and Azure. Build RESTful APIs, optimize databases, deploy and monitor cloud applications, maintain CI/CD pipelines, and apply DevOps, security, testing, and code-quality practices. Collaborate with cross-functional Agile/Scrum teams and use containerization, infrastructure-as-code, and AI coding tools to improve delivery.

Develop and implement NICE CXone routing solutions, IVR applications, call flows, and backend API integrations. Support migration from legacy call center systems to omnichannel platforms. Responsibilities include release planning, testing, deployment, troubleshooting, contact center routing design, solution optimization, API development, incident coordination, and support ticket oversight.