Jobs at MSX International

Provide remote and onsite technical support to automotive dealers by diagnosing complex vehicle repair issues, analyzing service-quality feedback, developing corrective actions, and resolving delayed cases. Support new product launches, improve dealer repair processes, create training modules, train technicians, implement “Fix it right” practices, and address issues involving diagnostics, tooling, technical literature, and vehicle communications. The role requires hands-on knowledge of mechanical and electrical systems, CAN diagnostics, hybrid and electric vehicles, and dealer operations.

Manage and verify QMS and ISMS activities across assigned markets, ensuring alignment with ISO 9001, TISAX, and company policies. Coordinate internal and external audits, corrective actions, risk assessments, compliance initiatives, accreditation activities, and continuous improvement. Support workforce awareness, stakeholder collaboration, project delivery, and integration of quality and information security requirements across operational and support functions.

Create business proposals, sales presentations, corporate decks, and other visual materials. Format documents in Microsoft Office and Adobe Acrobat, edit images in Photoshop, and transform complex content into clear, engaging visual formats. Maintain corporate brand alignment through strong layout, spacing, color, and visual storytelling. Manage multiple fast-turnaround design tasks, collaborate with teams, and adapt to changing branding requirements.

Produces training content for client needs using video animation, video editing, image editing, graphic design, presentations, and optional illustration tools. The role requires strong writing and communication skills, creativity, leadership, project management capabilities, and a passion for automobiles. This position is based in the client office in Chennai, Kelambakkam.

Monitor vehicle diagnostic trouble codes and CAN parameters in a 24/7 command centre, create and track tickets, provide Level 1 customer and driver assistance, coordinate dealer responses for critical faults and breakdowns, and produce KPI, management, and job card analysis reports focused on resolution and cost avoidance.

Monitor vehicle DTC and CAN parameters in a 24/7 command centre, create and track diagnostic tickets, provide Level 1 customer and driver support, coordinate dealer resolution for critical faults and breakdowns, and prepare KPI, management, and job card analysis reports focused on cost avoidance and continuous improvement.

Serves as the workshop’s senior diagnostic authority for premium vehicles, resolving complex and intermittent faults, performing ECU programming and network diagnostics, managing OEM escalations, interpreting diagnostic logs, maintaining technical documentation, and mentoring technicians. Coordinates with service, parts, warranty, and OEM teams while following workshop safety, ESD, quality, and high-voltage procedures.

Monitor vehicle DTC and CAN parameters in a 24/7 command center, create and manage diagnostic tickets, provide Level 1 customer and driver assistance, coordinate dealer responses for critical issues and breakdowns, and track resolution performance. The role also produces recurring management reports, monitors KPIs, and analyzes job cards for cost avoidance and continuous improvement.

Provides technical diagnostic and repair support to automotive dealerships through remote assistance and dealer visits. Analyzes vehicle service-quality issues and VOC, performs root-cause analysis, develops countermeasures, clears long-pending diagnostic cases, and deploys Fix It Right First-Time practices. Creates training modules, trains dealer technicians, supports new vehicle launches, and recommends improvements involving diagnostics, tooling, technical literature, communications, and repair processes.

Monitor vehicle DTC and CAN parameters 24/7 from the Command Centre, create and track tickets in the DMS, provide L1 phone support to customers/drivers, coordinate with dealers for critical issues or breakdowns, generate KPI and management reports, and perform job card analysis for cost avoidance and continuous improvement.

The Diagnostic Support Engineer monitors DTC/CAN parameters, provides customer support, manages escalations, and coordinates vehicle issue resolutions with dealers.

Produce 4-5 short (≈1 min) videos monthly, design corporate newsletters, SOP visuals and event branding, and develop basic interactive e-learning modules using Articulate. Travel ~10 days/month to capture footage and coordinate with training leads.

Monitor vehicle DTC/CAN parameters 24/7, create and track tickets in the DMS, provide L1 phone support, coordinate with dealers for critical issues or breakdowns, produce management reports, and track KPIs and job card analytics for continuous improvement.

The Diagnostic Support Engineer monitors DTC/CAN parameters, guides customers, manages escalations, and coordinates with dealers to resolve vehicle issues efficiently.

The Diagnostic Support Engineer monitors DTC/CAN parameters 24/7, provides L1 support to customers, raises tickets for issues, and coordinates with dealers for swift resolutions.

Monitor vehicle DTC/CAN parameters 24/7, create and manage tickets, provide L1 phone support, coordinate with dealers for critical issues and immobilized vehicles, track KPIs, perform job-card analysis, and produce regular management reports.

Monitor vehicle DTC/CAN parameters 24/7, raise and track tickets, provide L1 phone support, coordinate with dealers for critical issues or breakdowns, produce KPI and management reports, and perform job-card analysis for cost avoidance and continuous improvement.