Jobs at MSX International

One-year paid internship supporting automotive OEM and mobility clients across dealer performance, repair optimization, and consumer engagement. Interns receive a fixed monthly stipend, complete structured assignments, and high performers may be considered for permanent roles after the internship.

Monitor vehicle DTC and CAN parameters 24/7 at a command center, create and track DMS tickets, provide L1 phone support to customers/drivers, coordinate with dealers for critical or immobile vehicles, produce KPI and management reports, and perform job card analysis for cost avoidance and continuous improvement.

The Diagnostic Support Engineer monitors DTC/CAN parameters, provides customer support, manages escalations, and coordinates vehicle issue resolutions with dealers.

The Diagnostic Support Engineer monitors DTC and CAN parameters, provides customer assistance, manages escalations, and coordinates with dealers to resolve issues.

Produce 4-5 short (≈1 min) videos monthly, design corporate newsletters, SOP visuals and event branding, and develop basic interactive e-learning modules using Articulate. Travel ~10 days/month to capture footage and coordinate with training leads.

Monitor vehicle DTC/CAN parameters 24/7, create and track tickets in the DMS, provide L1 phone support, coordinate with dealers for critical issues or breakdowns, produce management reports, and track KPIs and job card analytics for continuous improvement.

Monitor DTC and CAN parameters 24/7 in a command center, create and track DMS tickets, provide L1 phone support, escalate critical issues to dealers, coordinate vehicle recovery, perform job card analysis, produce regular reports, and track KPIs to ensure timely resolutions and continuous improvement.

Monitor dealership vehicle status and manage off-road vehicles via digital dashboards. Coordinate with OEMs, service providers, and stakeholders to meet KPIs, resolve escalations, analyze delays, and produce daily/weekly/monthly performance reports to maximize vehicle uptime.

The Diagnostic Support Engineer monitors DTC/CAN parameters, guides customers, manages escalations, and coordinates with dealers to resolve vehicle issues efficiently.

The Diagnostic Support Engineer monitors DTC/CAN parameters 24/7, provides L1 support to customers, raises tickets for issues, and coordinates with dealers for swift resolutions.

Monitor vehicle DTC/CAN parameters 24/7, create and manage tickets, provide L1 phone support, coordinate with dealers for critical issues and immobilized vehicles, track KPIs, perform job-card analysis, and produce regular management reports.

Monitor vehicle DTC/CAN parameters 24/7, raise and track tickets, provide L1 phone support, coordinate with dealers for critical issues or breakdowns, produce KPI and management reports, and perform job-card analysis for cost avoidance and continuous improvement.

Lead and grow the Dealership Design team to develop facility design standards, manage renovation and refresh projects, approve design packages, align with global Ford standards and IMG markets, and mentor staff. Ensure file management, market collaboration, and implementation of dealership CI and facility footprint recommendations.

Provide technical assistance and programming support to dealers to resolve difficult vehicle diagnoses, analyze VOC and Non-F1 cases, implement corrective actions and training, prepare NTL/GTSS-based modules, perform dealer visits and remote support, and drive ‘fix it right first-time’ processes across dealer networks.

Monitor vehicle DTC and CAN parameters 24/7 from the Command Centre, create and track tickets in the DMS, provide L1 phone support to customers/drivers, coordinate with dealers for critical issues or breakdowns, generate KPI and management reports, and perform job card analysis for cost avoidance and continuous improvement.

Support vehicle registration and homologation processes: issue certificates (COC, origin, rectifications), prepare conversion authorisations, troubleshoot registration issues, liaise with customers and authorities, manage invoicing in SAP, archive records in Access, and coordinate with internal Stellantis networks.