Teams at MSX International

Monitor vehicle DTC and CAN parameters 24/7 at a command center, create and track DMS tickets, provide L1 phone support to customers/drivers, coordinate with dealers for critical or immobile vehicles, produce KPI and management reports, and perform job card analysis for cost avoidance and continuous improvement.

The Frontline Sales Consultant engages with clients to deliver tailored solutions, drive revenue growth, and exceed sales targets through consultative selling and relationship building.

The Diagnostic Support Engineer monitors DTC/CAN parameters, provides customer support, manages escalations, and coordinates vehicle issue resolutions with dealers.