Teams at MSX International

Manages regional training programs for automotive dealership sales teams across EV and ICE vehicle portfolios. Responsibilities include training-needs analysis, calendar planning, sales and product training, field coaching, stakeholder coordination, training completion tracking, and measuring effectiveness through assessments, certifications, observations, reports, and business metrics. The role supports multiple dealerships and requires extensive regional travel.

Provide remote and onsite technical support to automotive dealers by diagnosing complex vehicle repair issues, analyzing service-quality feedback, developing corrective actions, and resolving delayed cases. Support new product launches, improve dealer repair processes, create training modules, train technicians, implement “Fix it right” practices, and address issues involving diagnostics, tooling, technical literature, and vehicle communications. The role requires hands-on knowledge of mechanical and electrical systems, CAN diagnostics, hybrid and electric vehicles, and dealer operations.

Create business proposals, sales presentations, corporate decks, and other visual materials. Format documents in Microsoft Office and Adobe Acrobat, edit images in Photoshop, and transform complex content into clear, engaging visual formats. Maintain corporate brand alignment through strong layout, spacing, color, and visual storytelling. Manage multiple fast-turnaround design tasks, collaborate with teams, and adapt to changing branding requirements.