Teams at MyOperator

The Call Quality Analyst assesses the performance of customer success associates by monitoring calls and evaluating their service quality, making recommendations for process improvements.

The MIS Executive manages end-to-end data processes, focusing on data presentation and analytics for the Customer Success team, ensuring accuracy and efficiency.

The role involves managing a team of developers, designing and deploying scalable applications on Cloud platforms, and maintaining CI/CD pipelines while ensuring effective communication and improvement of engineering metrics.