Navan
Navan Company Culture & Values
Frequently Asked Questions
At Navan, our culture is defined by a “high-performance, high-support” philosophy that balances ambitious goals with deep investment in our people. We operate with a “think like a founder” mentality, encouraging team members to take extreme ownership and solve complex challenges with the agility of a startup. This is a meritocratic environment; we celebrate results, and transparency is the norm. High-impact work leads to rapid career evolution and visibility, with direct access to a leadership team that values radical candor and open feedback loops across all levels.
While the pace is fast and the expectations are high, we ensure our team members are supported through every stage of their journey. Our culture isn’t just about the work; it’s about collaborating with the brightest peers in the industry to build category-defining technology while maintaining a strong sense of community and professional fulfillment.
Collaboration at Navan is built on a foundation of open communication and a builder’s mindset. Our teams operate with the agility of a startup, solving complex challenges across global time zones. We leverage cutting-edge tools and GenAI to streamline workflows, ensuring that high-impact work is visible and that feedback loops remain tight and effective across every department.
Our values are what we live by collectively as a company. They guide us every day — from who we hire to how we interact with customers and prospects. They got us through landing our first customers, guided us through the global pandemic, and will propel us forward as we continue to grow. These values are:
- All about the user — all users, all the time: We obsess over our users and customers, every type, every day. We prioritize their needs, exceed their expectations, and turn trust into advocacy.
- AI-first on every challenge and delivery, by every team: To lead and stay relevant, we solve problems and deliver results with an AI-first mindset. It’s how we scale impact and stay ahead.
- Best team: Build the best team, and be the best teammate. We grow together, support each other, and win as one.
- Extreme ownership and bias to action: At every level, we own outcomes. Leaders and teammates alike drive a culture of responsibility and accountability.
- Never done growing and raising your personal bar: We learn fast, adapt quickly, and constantly raise the bar — for ourselves and for Navan.
- Seriously fun: We take the work seriously — ourselves, not so much. We make hard calls, deliver results, and enjoy the ride.
Navan Employee Perspectives
Describe your company culture in one word. What made you pick that word?
If I had to describe Navan in one word, it would be ‘empowering.’ Navan operates with a “let’s go” philosophy, encouraging employees to identify and solve problems proactively without being constrained by boundaries. My team, for instance, initially focused on building out a solution specifically for the Indian market. However, we identified opportunities for global impact within that process, expanded our scope and ultimately implemented changes with a much broader reach beyond a single geography.
How long have you been with the company, and what professional growth or development have you seen in that time?
I have been at Navan for over 2.5 years. During this period, I have had the privilege of building product offerings for an entirely new geography (India) from the ground up. This experience has honed my problem-solving skills, teaching me to prioritize customers and delve deep into issues. I am confident that I can take this skillset and apply it to any problem that comes my way. Navan also operates with remarkable agility, embracing a rapid build-and-iterate philosophy. This approach prioritizes continuous learning and encourages risk-taking even if it means having to start over.
Describe your company culture in one word. What made you pick that word?
Collaborative. Everyone here at Navan genuinely believes we have the best product on the market and wants Navan to win, and we only do that if everyone at Navan wins. I have never been a part of a sales organization that is so competitive yet so supportive.
An example of this is how in the weeds our account executives and sales development representatives get in their partnerships together — not only do they meet multiple times a week to talk strategy and how to influence an account, but they set call blocks where they are in the boat dialing into accounts and setting meetings together. I also see this across other departments as teams execute on cross-functional projects. If I had to boil it down, it all comes to the power of in-person connections, which is so integral to our company — in fact, it is one of our founding values. We can accomplish much more when we work together, especially in person.
How long have you been with the company, and what professional growth or development have you seen in that time?
I have been at the company for about three years now and have seen tremendous growth since I have been here, including several promotions. This isn’t because I am unique — it is because Navan sees the potential in its sales reps and is constantly looking to solve problems by promoting from within rather than hiring from outside.
I have been developed by the various leaders I have worked with through being assigned new projects, given the freedom to run things autonomously and asked thought-provoking questions about myself, my team and my organization. I am often given the runway to truly let my ideas take flight, and it is extremely refreshing to feel valued for my contributions to the organization and the company as a whole. I appreciate that growth does not just come with new titles but rather new responsibilities and challenges. If you enjoy tackling problems, your career will take off at Navan.
Navan Employee Reviews
