Jobs at Nokia

Provides advanced technical support for enterprise telecom customers using 4G/5G cloud solutions. Responsibilities include handling complex tickets, analyzing performance and logs, troubleshooting Radio, Core, networking, and Linux issues, coordinating with R&D and product teams, conducting preventive analysis, documenting issues, and supporting round-the-clock managed services.

Provides technical support for enterprise telecom customers using cloud solutions, 4G/5G call-flow analysis, Nokia Core and Radio platforms, Linux, and networking technologies. Responsibilities include handling tickets, troubleshooting critical network issues, collecting logs, analyzing performance, coordinating with R&D and product teams, conducting preventive analysis, documenting issues, and supporting managed services around the clock.

Leads Central Delivery Care for core networks across markets, overseeing service delivery models, SLAs, escalations, critical incidents, financial targets, automation, and continuous improvement. Builds strategic relationships with R&D, product lifecycle, and market services teams; provides executive updates; develops talent; and drives serviceability, customer experience, and measurable business outcomes.

Lead the design, development, and troubleshooting of high-performance software for fiber-based OLT platforms. Develop Layer 2 networking capabilities including forwarding, multicast, QoS, and VLAN functionality; collaborate with product management to deliver customer-focused features; and guide engineering teams through execution. The role also involves telecom broadband access expertise, test automation, network processor knowledge, SDLC leadership, and mentoring.

Leads end-to-end supply chain activities for telecommunications product introductions and lifecycle management. Coordinates cross-functional teams and EMS, JDM, and ODM partners across prototypes, pilot production, material readiness, production ramp-up, engineering changes, capacity planning, supplier performance, and mass-production handoff. Supports product roadmaps, lifecycle reviews, allocations, end-of-life planning, issue resolution, delivery requirements, quality concerns, and customer complaints. Requires extensive electronics manufacturing or NPI experience and approximately 20% travel across Asia.

Conduct target-oriented R&D to design, develop, test, and improve integrated hardware/software systems. Lead small projects or teams, manage builds/releases, apply quality standards, train lower support tiers, and implement configuration and build tools to meet customer technical requirements.

Perform target-oriented R&D to apply findings to product design and incremental improvements. Integrate, verify, test, and modify SW/HW/system components for VoIP/IMS/VoLTE products, develop and execute test strategies, use traffic simulation and automation tools, and troubleshoot voice quality, protocols, and interfaces.

The role involves software design and implementation for telecom systems, debugging, and collaborating with hardware teams, focusing on high-quality delivery.

Leads the design, development, testing, troubleshooting, and enhancement of software for fiber-based OLT platforms and GPON/XGPON access networks. Develops Layer 2 networking features including forwarding, multicast, QoS, and VLAN capabilities. Collaborates with product management, solves complex telecom software issues, mentors engineering teams, and drives delivery across the software development lifecycle.

Lead architecture, development, and innovation for fiber-based fixed access network products and OLT software platforms. Design scalable Layer 2 networking solutions involving forwarding, multicast, QoS, and VLANs; troubleshoot complex telecom software issues; influence product strategy; and guide technical decisions across teams. The role also requires technical leadership, mentoring, test automation expertise, and delivery of large-scale telecom solutions.

Leads architecture, development, and innovation for OLT software platforms in fiber-based fixed access networks. Designs GPON/XGPON and Layer 2 networking solutions, including forwarding, multicast, QoS, and VLAN capabilities. Provides technical leadership, mentors teams, resolves complex telecom software issues, collaborates with Product Management, and supports large-scale deployments. Requires deep expertise in telecom access or core network products, network processors, packet processing, traffic engineering, data models, programming, and test automation.

Perform applied R&D to design, validate, and improve Lightspan SW/HW systems. Validate IP and Layer 2/2+ protocols, build automated tests, troubleshoot complex customer environments, collaborate with R&D/product/support, mentor junior engineers, and drive software architecture and feature enhancements including software upgrades and database migrations.

Leads development of advanced access-network products, including Layer 2 switching, Layer 3 routing, MPLS, and networking control or data-plane software. Designs software architecture and abstraction layers, develops multithreaded C/C++ applications for Linux and RTOS environments, and supports highly available systems, upgrades, migrations, and network management using Netconf/YANG. Requires expertise with GPON/PON, routers, switches, networking protocols, data structures, algorithms, and software quality processes.

Monitor and analyze mobile network performance, diagnose root causes, and implement optimizations (QoS, parameter tuning, software upgrades). Act as SME for OEMs, lead technical domains, run benchmarking and carrier aggregation analysis, validate NPO tools, and collaborate cross-functionally to meet SLA KPIs and regulatory requirements.

Leads and mentors a customer support team, manages daily operations and resource allocation, tracks skills and KPIs, addresses satisfaction and quality issues, supports customer interfaces, and drives training, career development, communication, and continuous improvement.

Owns quality and execution of Live Network Intervention activities for telecom customers. Reviews and approves intervention plans, procedures, scripts, KPIs, and risk assessments; supervises delivery teams and manages incidents during maintenance windows. Provides Mobile Core and cloud infrastructure expertise across 4G/5G networks, contributes to troubleshooting and automation initiatives, and monitors project delivery performance.

Reviews and approves Live Network Intervention plans, procedures, scripts, data sources, and other delivery artifacts for mobile core networks. Evaluates solution-level risks, defines network impact KPIs, supervises intervention execution, captures lessons learned, and contributes to automation programs. The role requires extensive 4G/5G mobile core, signaling, cloud, virtualization, Kubernetes, database, and telecom architecture expertise while monitoring project delivery performance.

Designs indoor and outdoor RF plans for private LTE/5G campus networks. Responsibilities include assessing customer RFPs, collecting design inputs, configuring RF planning tools, modeling coverage and interference, running predictions and simulations, optimizing network parameters, producing design documentation, presenting results, and supporting sales and customer teams. The role may lead project teams and use scripting or coding to automate RF processes. Requires strong LTE/5G, 3GPP, link-budget, capacity-planning, and RF planning expertise.

Manage RF test engineering operations for 4G and 5G repair and manufacturing environments. Responsibilities include optimizing tester productivity and yield, maintaining and calibrating RF test equipment, managing changeovers and installations, troubleshooting RF filters and TRX PCBA issues, supporting spare parts planning, preparing performance reports, and mentoring shift engineers. The role also supports new product introduction, mass production readiness, global team collaboration, and continuous improvement initiatives.

Develops customer-specific private wireless network architectures and supports regional bid responses. Responsibilities include preparing RFx deliverables, product bills of quantity, configurations, compliance statements, solution descriptions, risk logs, project plans, and cost inputs. The role coordinates cross-functional teams, ensures alignment with customer requirements, obtains solution approvals, and supports project lifecycle planning. Expertise is required in 4G, 5G, radio, core, network management, private wireless use cases, and relevant 3GPP and IETF specifications.