Teams at Nokia

Manage OSS/SQM platform operations, maintenance, availability, performance, backups, integrations, and troubleshooting. Resolve complex network incidents and recurring problems through root-cause analysis while meeting SLA and OLA requirements. Coordinate incident, change, risk, and problem management with internal teams, vendors, and customers. Provide technical guidance, monitor service requests, support 24x7 operations, and recommend corrective and preventive actions.

The role involves software design and implementation for telecom systems, debugging, and collaborating with hardware teams, focusing on high-quality delivery.

Leads end-to-end supply chain activities for telecommunications product introductions and lifecycle management. Coordinates cross-functional teams and EMS, JDM, and ODM partners across prototypes, pilot production, material readiness, production ramp-up, engineering changes, capacity planning, supplier performance, and mass-production handoff. Supports product roadmaps, lifecycle reviews, allocations, end-of-life planning, issue resolution, delivery requirements, quality concerns, and customer complaints. Requires extensive electronics manufacturing or NPI experience and approximately 20% travel across Asia.