Teams at OpenGov

Own an ERP product domain end to end, including customer discovery, roadmap, user experience, software delivery, implementation support, launches, adoption, and revenue outcomes. The role requires product judgment in complex government finance workflows, direct customer engagement, precise acceptance criteria, collaboration with engineering and services, and willingness to build with AI-native tools.

Leads global IT operations and end-user services across US and India teams. Owns IT platforms, identity and access management, networks, office infrastructure, asset management, service quality, SLAs, incident and change management, compliance, budgets, and managed service providers. Develops distributed teams, drives automation, supports site buildouts, and partners with Security and Systems Engineering to maintain reliable, secure enterprise technology.

Designs and configures scalable business applications using Government App Builder. Responsibilities include data modeling, workflow automation, business-rule scripting, integrations, data migrations, troubleshooting, technical documentation, and implementation support. The role partners with customers, project managers, and implementation consultants to translate business processes into configurable solutions and deliver them across concurrent engagements.