Provides technical and architectural leadership for Care Extension capabilities within a healthcare platform. Leads scalable Care Management and Medication Management solutions, defines application strategy, oversees end-to-end production delivery, and translates business needs into enterprise architectures. Establishes Responsible AI and governance standards, develops high-performance data pipelines, partners with product and engineering leaders, and mentors teams through design reviews and best practices.

Develops and deploys AI and machine learning models and algorithms in production. Applies NLP, NLU, computer vision, deep learning, speech recognition, statistics, optimization, and probability theory to build practical AI solutions. Analyzes data, investigates complex problems, interprets results, and communicates analytics concepts to leadership and internal stakeholders. Requires an undergraduate degree or equivalent experience.

Develops AI software product learning, marketing, and adoption content across multimedia, video, animation, social media, infographics, job aids, and user guidance. Assesses content gaps, creates knowledge and communication plans, manages SharePoint and Viva Engage content, automates publishing and maintenance workflows, gathers user feedback and metrics, and partners with product, change, adoption, communications, and vendor teams to improve AI tool adoption and user experience.