Optum
Optum Mission, Purpose & Impact
Optum Employee Perspectives
Over time, Calvin Tsao’s role evolved from caring for individual patients to designing clinical programs and processes that support coordinated care at scale. Today, he collaborates with physicians, nurse practitioners, nurses, pharmacists and social workers across all 50 states to deliver high-quality, coordinated care.
One of Tsao’s areas of focus is reducing fall risk among older adults, the leading cause of injury-related death for older adults. By applying evidence-based protocols and addressing risks directly in the home, care teams can make meaningful improvements that help patients maintain independence. In addition to better health, this approach also drives lower costs by preventing avoidable hospitalizations, emergency room visits and complications.
“When I was seeing patients in the home, I felt good knowing I helped one person reduce their fall risk. Now, by coaching and supporting thousands of clinicians, I know we are helping thousands of patients do the same.”
What People Are Saying About Optum
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Benefits & Perks: Benefits include company‑paid short‑ and long‑term disability, employer‑paid life insurance, 12 holidays, paid parental and caregiver leave, tuition reimbursement, and various discounts, alongside a 401(k) with match for eligible roles. The presence of remote‑work provisions and caregiver programs underscores breadth beyond standard medical coverage.
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Market Position & Stability: As part of UnitedHealth Group, Optum’s scale spans care delivery, pharmacy benefits, and technology/analytics across large portions of the health system. That reach enables varied roles and internal moves and has supported continuity through events such as the Change Healthcare cyber incident.
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Career Growth: Enterprise breadth across Optum Care, Optum Rx, and analytics/tech creates multiple internal pathways and stated talent‑mobility options. Candidates can explore new roles, expand skills, and pursue advancement when proactive about navigating the large, matrixed structure.
