Jobs at Presidio

Design, implement, and support EUC/VDI solutions across AWS, VMware, and Citrix; manage Workspace ONE UEM; integrate identity/zero-trust and SSO/MFA; provide Tier 3 support, performance tuning, monitoring, security, compliance, and customer-facing documentation.

Lead architecture, implementation, migration, and support of advanced Amazon Connect contact center solutions. Build AI-driven conversational experiences using Amazon Bedrock, AgentCore, Nova, and Lex V2. Integrate Connect with CRMs/WFM, implement RAG/vector-store patterns, mentor engineers, define reference architectures, and serve as technical escalation and trusted advisor for enterprise customers.

Lead end-to-end architecture and delivery of enterprise-scale End User Computing solutions across Citrix, VMware Horizon, Workspace ONE, and AWS/Azure. Serve as technical authority for multi-cloud VDI, identity and access integration, security/zero-trust design, performance optimization, governance, and pre-sales solutioning while mentoring engineering teams and engaging with executive stakeholders.

Manage and monitor customers' virtualized compute and storage infrastructure, troubleshoot network/server issues, own incident resolution per SLAs, document actions in ServiceNow, participate in on-call shifts, and contribute to process and knowledge-base improvements.

Monitor, manage, and support Microsoft-based customer infrastructure and cloud platforms. Troubleshoot incidents via remote tools, own tickets in ServiceNow, perform remediation, participate in on-call rotations, collaborate with customers and teams, and contribute to documentation and process improvements.

As a Pre-Sales Architect, you will engage with customers to promote cloud adoption, educate on cloud solutions, and drive revenue growth by architecting solutions tailored to business needs.

The Lead Engineer in Innovation will drive scalable solutions, mentor developers, and lead architectural vision in cloud and AI technologies.

The role involves driving discussions with clients, automating cloud infrastructure, mentoring team members, and managing CI/CD processes using various tools.

The Solution Owner will lead product delivery at Presidio by ensuring alignment between customer needs and technical execution, managing project scope, stakeholder requirements, and guiding team implementation throughout the project lifecycle.

As a Senior Presales Architect, you will drive cloud adoption by working with customers to design and implement solutions, enhancing their cloud strategies and applications, while ensuring successful deployments and training.

Lead a team focused on customer success through technology empowerment, strategic planning, and delivering high-quality software solutions. Oversee project execution, manage personnel development, and maintain operational efficiency.

The Platform Support Manager oversees operational excellence of the platform, manages backlog and roadmap, coordinates integrations, supports development teams, and ensures compliance and technical architecture alignment.

Design and implement complex systems and software architectures. Lead development teams and ensure alignment with business objectives using cloud technologies.

Lead AIOps Engineer who architects and delivers AI-driven operations platforms, integrates AI/ML models and RAG/agentic workflows, owns CI/CD and IaC standards, guides containerized Kubernetes strategy, drives observability and automation, leads client engagements, and mentors engineering teams to ensure maintainable, reliable solutions.

Lead cloud engineering and DevOps efforts: analyze client requirements, design and automate cloud infrastructure, implement IaC and CI/CD, improve monitoring and security, document deliverables, mentor junior engineers, and support stakeholder communications.

The role involves maintaining and enhancing the AI Studio platform, collaborating with teams on priorities, implementing AI capabilities, and ensuring operational excellence and scalability.

The Principal Architect - Digital at Presidio designs and delivers large-scale digital transformation solutions, influencing technology strategy and mentoring teams, while integrating AI and cloud technologies.

Design, develop, and implement scalable web applications and microservices. Work with front-end JavaScript frameworks, back-end services, containerization, relational and NoSQL databases, and cloud providers. Produce documentation, perform systems analysis, improve operations, and mentor other engineers.

Lead design, architecture, deployment, and Tier 3 support for VDI and EUC platforms (AWS AppStream, WorkSpaces, Omnissa/ Horizon, Workspace ONE). Maintain, secure, optimize, and monitor Horizon and Workspace ONE environments, integrate identity and zero-trust controls, and collaborate with networking, security, and application teams while mentoring junior engineers.

Design, lead, and execute end-to-end AWS cloud migrations (assess, mobilize, migrate, modernize). Perform discovery, dependency mapping, wave planning, cutovers, rollback, and hypercare. Implement landing zones, IaC, CI/CD integration, migration tooling, and post-migration observability. Provide client-facing architecture, troubleshooting, governance, and mentor junior engineers.