Teams at R1 RCM

Responsible for supporting and maintaining Genesys PureCloud solutions, managing incidents, coordinating team activities, and engaging with stakeholders on projects.

Process US medical billing accounts accurately, handle payer rejections, and maintain defined timelines in a 24*7 environment.

Manage and secure IT infrastructure with focus on network, firewall and web security. Perform vulnerability assessments, SIEM monitoring, change management reviews, audits, and directory/SCCM administration. Utilize Linux and security tools, ensure compliance with ISO27001/HIPAA/SOX, and support security programs and metrics.