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As a Market Research Analyst, you will conduct qualitative and quantitative research, analyze pharma market data, generate insights, and provide actionable recommendations for Roche's business. Collaboration with stakeholders and understanding healthcare dynamics are essential.
The Senior Remote Specialist will manage and resolve customer complaints using remote tools, assist customers with digital solutions, and monitor complaint cases. They will also contribute to the successful implementation of local and global service projects.
Collaborate with stakeholders to assess digital marketing effectiveness, analyze data to optimize strategies, and provide insights for website performance and email campaigns. Drive improvements through A/B testing and mentor team members in data analytics expertise.