Teams at Rotork

Provides second-line application support for business-critical systems. Diagnoses and resolves incidents, manages escalations, applies application updates and security patches, monitors batch jobs, maintains support records, and communicates with users. The role also supports root cause analysis, problem management, knowledge-base documentation, ITIL best practices, and continuous improvement while collaborating with development, infrastructure, service desk, and third-party teams.

Analyze, cleanse, validate, and migrate Engineering and CPQ data for a global Microsoft Dynamics 365 rollout. Develop Power BI and Excel dashboards, manage ETL workflows, identify trends and anomalies, and maintain data quality through migration cycles. Present findings to senior stakeholders, support production cutover and early-life operations, and identify process improvements. The role requires strong database, programming, data profiling, master data management, migration, visualization, problem-solving, and communication skills.

Validates customer purchase orders against quotations and technical specifications, resolves discrepancies, coordinates project kickoffs and order execution, and manages communications with internal and external stakeholders. The role enters orders into MTMS, prepares MIS reports, documents deviations, provides accurate order acknowledgements and delivery dates, and ensures contract compliance throughout the order lifecycle.