Saks
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As an Assistant Manager, you will be responsible for developing strategies to enhance vendor asset acquisition and product turn-in processes, overseeing the item setup process, driving process efficiency initiatives, and managing team quality metrics. Your role includes monitoring team performance, ensuring timely product launches, and collaborating with cross-functional partners to improve operational efficiency.
As the Assistant Manager for Product Copy at Saks, you will enhance the brand narrative by overseeing the creation and management of compelling product descriptions. Collaborate with teams to ensure consistency in tone, optimize for SEO, analyze performance for improvements, and mentor team members while staying updated on fashion trends.
The role involves managing incidents within the organization, ensuring effective response and resolution processes are in place. The Senior Analyst will facilitate communication during incidents and work towards minimized impact on services.
The Senior ITSM Specialist will perform operational reporting and analysis for ITSM functions, manage incident, problem, and change management processes, coordinate with service providers, and improve IT service delivery in compliance with ITIL standards. They will also facilitate meetings, present data to senior leadership, and execute root cause analysis for major incidents.