Toast


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Toast Offices
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Employees engage in a combination of remote and on-site work.
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What is it like to work at Toast?
How does Toast support employees’ mental health and wellbeing?
Toast is dedicated to supporting employee mental health and overall well-being. Some examples of this include offering 12 free therapy or coaching sessions per year for employees and their families, financial wellness support, an annual wellness stipend, and inclusive family-forming benefits. Additionally, Toast offers flexible paid time off, giving employees the opportunity to rest and recharge.
Employees highlight encouragement to use these resources and ease of access as evidence that well-being is part of daily culture. Leadership reinforces this commitment by integrating unique benefits, such as the ones mentioned above, at no cost to employees.
How do managers at Toast lead and support employees in their work?
At Toast, managers support employees by offering feedback on a regular basis, in addition to hosting a structured feedback conversation annually. Employees say this clarifies expectations and makes development feel prioritized. Managers are also involved in the internal mobility program, with the expectation that they will help employees grow their careers both on their team and across Toast as a whole. This style of management makes employees feel valued and engaged.
How do leaders communicate goals and expectations at Toast?
At Toast, leaders share updates through regular town halls, quarterly notes from the CEO, and a robust intranet. Annually, the top goals for the company are shared with employees, and individual teams then tie their goals back to the broader company priorities. This practice makes priorities visible and, as a result, employees feel confident and aligned with company goals.






















