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Cloud • Fintech • Food • Information Technology • Software • Hospitality
Provides Level 1 and Level 2 technical support for operating systems, applications, hardware, meeting-room technology, and AV systems. Manages ServiceNow tickets, IT asset lifecycles, onboarding equipment, inventory audits, and escalations. Supports company events and town halls through AV setup, rehearsals, live issue resolution, and teardown. Maintains knowledge-base content, contributes to process improvements, and delivers customer-focused service while meeting SLA targets.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage $25M+ in indirect procurement spend across hardware, software/SaaS, professional services, marketing, branding, and events. Develop sourcing and category strategies, negotiate contracts, optimize Procure-to-Pay workflows, mitigate risk, and deliver savings. Partner with stakeholders, advise US-based teams, translate spend data into initiatives, and implement AI-driven procurement automation and insights. The hybrid Chennai role operates from 2 PM to 11 PM IST.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Provide frontline support for Toast Payroll & Tax via chat, voice, and casework. Resolve payroll and tax issues, troubleshoot calculations and configurations, guide customers through payroll workflows, collaborate with operations teams, protect confidential data, and support process improvements while meeting SLAs in a 24×7 rotational shift model.
