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Cloud • Fintech • Food • Information Technology • Software • Hospitality
Design and implement full-stack features with minimal guidance. Collaborate with PMs, UX, QA, and engineers. Build frontend components (React/Angular) and backend services (Java/Kotlin/.NET). Develop and consume RESTful APIs, use Git, Gradle/Maven, and troubleshoot production issues. Participate in code reviews, follow architectural patterns, and support delivery during critical phases.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Lead and develop a Customer Care team for the Kitchen campaign in Chennai, driving quality, productivity, CSAT, SLA attainment, escalations resolution, coaching, training, and cross-functional process improvements for a SaaS restaurant platform.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Own and optimize the global Procure-to-Pay lifecycle: design workflows, enforce SOX-compliant controls, manage vendor risk, lead a two-person team, administer procurement systems (Zip, Navan), and evaluate/migrate procurement platforms while driving stakeholder training and change management.
