Teams at Toast

Own and optimize the global Procure-to-Pay lifecycle: design workflows, enforce SOX-compliant controls, manage vendor risk, lead a two-person team, administer procurement systems (Zip, Navan), and evaluate/migrate procurement platforms while driving stakeholder training and change management.

Design and implement full-stack features with minimal guidance. Collaborate with PMs, UX, QA, and engineers. Build frontend components (React/Angular) and backend services (Java/Kotlin/.NET). Develop and consume RESTful APIs, use Git, Gradle/Maven, and troubleshoot production issues. Participate in code reviews, follow architectural patterns, and support delivery during critical phases.

Manage and coach a Chennai-based customer care team for international customers, ensuring schedule adherence, quality assurance, escalations, training, and cross-functional process improvements to deliver high-quality customer support.