Jobs at SANeForce

Gather and document FMCG business requirements, analyze sales and distribution workflows, and translate business needs into functional specifications, user stories, process flows, and software solutions. Collaborate with clients, product managers, developers, QA, and implementation teams on SFA and DMS products. Support testing, UAT, defect validation, reporting, documentation, training, requirement sign-off, and project delivery while identifying process improvement opportunities.

Manage end-to-end customer onboarding, transition customers from sales to implementation, understand requirements, provide product guidance, conduct demonstrations and training, coordinate internal teams, resolve queries and escalations, track milestones, maintain documentation, and drive successful product adoption while building long-term customer relationships.

Manage end-to-end accounts receivable, invoicing, collections, reconciliations, statutory compliance, financial reporting, cash-flow monitoring, and accounting controls. Supervise the accounts team, coordinate with customers, auditors, banks, and consultants, resolve billing issues, maintain compliance records, and improve accounting processes.

Develop, test, debug, maintain, and enhance iOS applications using Swift and SwiftUI. Integrate REST APIs and third-party services, build responsive interfaces, optimize performance, resolve production issues, collaborate with cross-functional teams, participate in code reviews, and support App Store publishing.

Develop, test, debug, and maintain high-performance Android applications using Kotlin. Integrate REST and third-party APIs, implement UI with XML or Jetpack Compose, apply Android architecture patterns and Jetpack components, optimize performance, resolve defects, support releases, and collaborate with backend, QA, design, and product teams.

Manage B2B customer relationships across onboarding, implementation, adoption, engagement, retention, and satisfaction. Serve as the primary contact for requirements, support issues, escalations, training, demonstrations, and business reviews. Track customer health, complaints, tickets, activity, and action items in CRM systems, identify retention risks, coordinate cross-functional resolutions, and travel to customer locations when required.