Teams at Sophos

Lead strategic engagements with enterprise accounts in Chennai, driving sales for cybersecurity solutions while building executive relationships and collaborating with internal teams.

Lead and develop Critical Incident Response Team squads supporting managed detection and response customers. Manage staffing, coverage, prioritization, service levels, quality, and operational readiness across concurrent engagements. Act as Incident Commander and senior escalation point for complex incidents, directing investigation, containment, eradication, recovery, and communications. Use metrics and customer feedback to improve processes, playbooks, training, automation, and service delivery while partnering with security and product teams.

Lead end-to-end test strategy for the firewall control plane: design and implement Python-based automation and frameworks, focus on API (REST/gRPC), functional and non-functional testing (scale, performance, security), collaborate with development and support, mentor engineers, and validate integrated customer solutions across networking products.