Teams at Sprinto

Manage a US customer portfolio, build relationships, drive product adoption, quantify ROI, and connect Sprinto's compliance platform to business outcomes. Lead QBRs, renewals, expansions, advocacy initiatives, and customer communications while articulating value to technical and executive stakeholders. Track retention and expansion outcomes, use AI tools to improve productivity, and mentor new team members.

Guide customers through technical setup, integrations, go-live, and their first audit milestone. Translate customer goals into milestones, coordinate stakeholders, activate platform controls, identify risks, resolve blockers with internal teams, and improve onboarding processes. The role requires clear communication, project organization, technical learning ability, and familiarity with cloud systems, SaaS integrations, APIs, and security frameworks.

The Program Manager will enhance Sprinto's customer journey by managing deployment projects, leading cross-functional initiatives, and improving customer lifecycle processes through data-driven insights and stakeholder management.