Jobs at Staples India

Lead the design, development, and deployment of AI/ML systems for pricing, promotion optimization, demand forecasting, and price elasticity modeling. Build time-series, causal inference, reinforcement learning, recommendation, and optimization models across B2C and B2B channels. Architect production ML pipelines, data workflows, APIs, monitoring, retraining, and drift detection using cloud and data warehouse platforms. Collaborate with engineering, product, marketing, and analytics teams to improve profitability, revenue, and pricing decisions.

Leads and develops a full-stack engineering team responsible for .NET, React, Java, QA automation, platform reliability, and AI integrations. Owns architecture, technical roadmaps, delivery, CI/CD, testing, production reliability, and engineering standards. Hires, mentors, and manages engineers while partnering with product, architecture, data, UX, and platform teams. Designs distributed and event-driven systems, integrates AI and ML services, drives responsible AI practices, and resolves complex performance and reliability issues.

Provides technical leadership for mobile engineering, defining architecture and guiding development of scalable React Native applications for iOS and Android. Responsibilities include performance optimization, native Swift and Kotlin integrations, authentication, CI/CD, release management, security, testing, API integration, and store compliance. The role mentors engineers, influences technical direction, and partners with cross-functional teams on long-term mobile platform strategy.

Leads and scales a 50+ member India-based retail engineering organization supporting print, payment, POS-adjacent, merchandising, QA automation, and data operations. Responsibilities include technology strategy, legacy modernization, cloud-native architecture, delivery management, production resilience, stakeholder engagement, and AI-native engineering adoption. The role requires strong people leadership, retail systems expertise, cloud and automation experience, and oversight of distributed engineering teams and vendors.

Lead end-to-end AI research, development, evaluation, and production deployment for ecommerce search, retrieval, ranking, personalization, computer vision, and multimodal discovery. Build and optimize multimodal models and pipelines, establish evaluation and MLOps practices, and deliver GenAI and agentic systems. Provide technical leadership through architecture decisions, mentoring, research direction, and cross-functional collaboration while ensuring scalable, reliable, observable, and cost-efficient ML operations.

Lead the design, development, and deployment of AI and machine learning systems for promotion optimization, price elasticity, demand forecasting, and personalized recommendations. Build scalable forecasting models, causal-inference solutions, dynamic pricing systems, ML pipelines, APIs, and monitoring workflows. Collaborate with data engineering, product, marketing analytics, and cloud teams while ensuring secure, stable, and cost-effective production deployments.

Lead security analyst serving as a technical SME for Microsoft PKI, ADCS, Venafi, and DigiCert certificate lifecycle solutions. Responsibilities include maintaining certificate availability, supporting infrastructure upgrades and remediation, monitoring production environments, resolving PKI incidents and service requests, improving automation and scalability, and providing program and project updates. The role operates in rotating shifts and includes cross-skilling in CyberArk and IAM operations.

Serve as a technical SME for PKI and certificate lifecycle management solutions, including Microsoft ADCS, Venafi, and DigiCert. Monitor production and non-production infrastructure, prevent certificate expiration incidents, support upgrades and remediation, respond to incidents, fulfill certificate requests, and improve automation, stability, and scalability. Work rotating shifts and cross-skill in CyberArk and IAM operations.

Designs, deploys, and maintains scalable cloud infrastructure using infrastructure as code, CI/CD, Kubernetes, and GitOps. Responsibilities include optimizing highly available Kubernetes platforms, implementing cloud security, monitoring Linux and Windows systems, troubleshooting infrastructure, collaborating with development and operations teams, and maintaining technical documentation.

Supports application health, observability, incident investigation, environment validation, runbook execution, operational automation, and DevOps delivery continuity. The role reviews alerts, dashboards, logs, traces, failed jobs, and deployment signals; improves monitoring and documentation; assists with deployment validation and troubleshooting; and supports security and compliance follow-up. Requires collaboration with QA, business support, development, infrastructure, and DevOps teams.

Provides technical leadership and mentorship while designing, developing, and supporting full-stack enterprise applications. Builds Svelte and Vite front ends, Python and Django backend services, REST APIs, relational database integrations, and data pipelines. Responsibilities include architecture, secure application design, SQL optimization, legacy modernization, CI/CD support, production troubleshooting, documentation, and collaboration with distributed engineering, analytics, and business teams.

Leads the design, implementation, administration, and operational support of enterprise backup and data protection platforms, primarily Veritas NetBackup and Flex Appliances. Responsibilities include backup policy management, recovery testing, disaster recovery, replication, capacity planning, performance optimization, automation, compliance, incident resolution, documentation, and technical leadership. The role supports high-availability production environments across on-premises and hybrid cloud infrastructure, including virtualization platforms.

Administers and develops ServiceNow applications, including Incident, Change, Problem, Service Catalogue, CMDB, Discovery, portals, workflows, integrations, and automation. Builds and maintains scripts, business rules, UI policies, catalog artifacts, data imports, and REST/SOAP integrations. Monitors platform performance, manages security and access controls, supports compliance, collaborates with stakeholders, mentors junior staff, and contributes to Agile/Scrum/SAFe delivery and ServiceNow best practices.

Leads the design, development, modernization, and delivery of scalable full-stack customer account management applications. Builds Java and Spring Boot microservices, REST APIs, and React/Next.js interfaces; supports cloud-native migration, CI/CD, testing, performance optimization, and production reliability. Partners with stakeholders on complex integrations and business rules, contributes to architecture decisions, and mentors distributed engineering teams.

Leads Saviynt IGA implementation and operations, including minor enhancements, solution design, application onboarding, access certification, L2/L3 support, incident resolution, documentation, automation, and service improvements. The role mentors security analysts, supports project updates, promotes Saviynt certifications, and participates in roster-based shift operations and cross-skilling across IAM services.

Leads CyberArk PAM operations, including privileged account and endpoint onboarding, EPM administration, upgrades, incident resolution, L2/L3 support, automation, documentation, and service improvements. Designs and deploys minor enhancements, transitions solutions into operations, mentors security analysts, supports shift rotations, and promotes CyberArk certification and cross-skilling.

Leads technical implementation and operations support for Ping Advanced Identity Cloud and CIAM solutions. Responsibilities include application onboarding, SAML/OAuth/OIDC/SCIM integrations, JavaScript customization, L2/L3 ticket resolution, incident response, automation, documentation, service improvements, and mentoring security analysts. The role also supports workforce identity management, MFA, passwordless authentication, identity proofing, shift operations, and access-management program reporting.

Provides technical subject-matter expertise for CyberArk EPM and PAM operations. Responsibilities include endpoint and account onboarding, application control, just-in-time access, patching, upgrades, L2/L3 support, incident resolution, automation, SOP development, and mentoring analysts. The role supports continuous service improvement and operates in rotating shifts.

Provides technical subject-matter expertise for Ping Advanced Identity Cloud and CIAM operations. Responsibilities include application onboarding, JavaScript customization, L2/L3 ticket resolution, incident response, automation, SOP development, service improvement, and guidance for junior analysts. The role also supports MFA, passwordless authentication, identity proofing, workforce access management, and shift-based production operations.

Designs, develops, and modernizes scalable full-stack enterprise applications using Java, Spring Boot, React, and Next.js. Builds microservices, APIs, event-driven integrations, and cloud-native solutions while supporting the full SDLC. Leads architecture discussions, production support, CI/CD and DevOps improvements, system migrations, and performance optimization. Collaborates with stakeholders to implement complex business rules, mentors distributed engineering teams, and ensures software quality, reliability, security, and operational excellence.