Companies SupportLogic

SupportLogic

80 Total Employees

Year Founded: 2016

View Website

Similar Companies Hiring

CSC

Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy

34 Offices

8000 Employees

Toast

Cloud • Fintech • Food • Information Technology • Software • Hospitality

12 Offices

4500 Employees

TransUnion

Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics

38 Offices

15000 Employees

Artificial Intelligence

Big Data

Cloud

Natural Language Processing

Software

SupportLogic helps enterprise companies manage and assign tickets based on NLP and AI in order to reduce escalations.

Our core values are: Foundation of Trust, Insight Drives Decisions, People First Innovation, and Conscientious (of the world around us).

We help Support people get yelled at less....and we're just getting started.

How? Using natural language processing, SupportLogic delivers the world’s first proactive customer support experience (SX) platform that enables companies to understand and act on the voice of the customer in real-time to immediately improve service delivery and build healthy and profitable customer relationships. SupportLogic SX uses AI to extract and analyze customer signals from both structured and unstructured data across multiple service channels and provides recommendations and intelligent collaborative workflows. SupportLogic is proud to help global enterprises like Qlik, Nutanix, Databricks and Rubrik to transform their support organizations and evolve from reactive to proactive service delivery.