The Customer Support Associate serves as the first point of contact for B2B customers, providing professional support via email, chat, or voice while maintaining SLAs and resolving issues with empathy. The role includes managing documentation, meeting performance metrics, and suggesting improvements.

The Associate resolves customer issues effectively through communication, supports vendors, maintains performance metrics, and collaborates with various departments to ensure resolution of inquiries.

Analyze enterprise communication and AI data to track performance, develop dashboards, provide insights for optimization, and collaborate with teams for data-driven enhancements.

As an Azure DevOps Engineer, you'll design, implement, and maintain scalable DevOps solutions, manage CI/CD pipelines, and ensure infrastructure reliability and performance.

Develop and implement ML algorithms for NLP and computer vision, collaborating with teams to create scalable solutions and maintain model performance.

The Lead Server Administrator oversees server administration, patch management, system monitoring, and vulnerability remediation in a 24/7 support environment.

The Automation Developer will create, implement, and monitor machine learning models, primarily in NLP and computer vision, collaborating with teams for business solutions.

Act as the point of contact for IT incidents and requests, providing first-line support, managing user accounts, and documenting interactions.

Provide first-level IT support, handling incidents and requests via multiple channels, escalates unresolved issues, manages user accounts, and ensures efficient service delivery.

The Security Engineer will define security standards, manage compliance, and implement safeguards for AI and telephony data flows, requiring extensive experience in cloud security and enterprise applications.

The role involves implementing AI-driven tools, technical deployments, troubleshooting Windows environments, resolving issues, and maintaining client relations.

Maintain and optimize Postgres databases for vector search operations, ensuring performance and availability for AI-driven workloads while collaborating with AI teams.

Manage Workday HCM operations, oversee updates, ensure data accuracy, lead a team, streamline HR processes, and collaborate with stakeholders.

Evaluate customer interactions in a contact center, monitor performance metrics, provide coaching feedback, and prepare reports for leadership.

As a Content Writer at Sutherland, you'll research topics, create engaging content, collaborate on strategy, and manage multiple projects while adhering to guidelines and deadlines.

The role involves managing vulnerability assessments, maintaining system compliance, supporting Microsoft Endpoint Manager, and documenting remediation efforts.

The AI OPS Engineer will deploy, monitor, and maintain AI/ML models using MLOps practices. Responsibilities include building CI/CD pipelines, monitoring model performance, and collaborating with developers.

Design, develop, and maintain Python applications and APIs. Build and deploy machine learning models, collaborate with teams, and optimize systems.

Design, develop, and maintain web applications using modern frameworks, collaborate with teams, integrate APIs, and ensure application performance.

The role involves designing and developing full-stack applications using JavaScript and Python, collaborating with teams, and optimizing performance.