The Senior Manager of HR Shared Services will oversee HR operations across multiple regions, drive operational excellence, manage HR systems, and ensure compliance. This role involves leading a team, managing client relationships, and implementing improvements in HR processes and service delivery.

The Techno-Functional Expert will analyze client’s Oracle Fusion setup, identify optimization opportunities, and collaborate with internal teams to implement enhancements in Finance & Accounting processes. Responsibilities include conducting assessments, developing implementation roadmaps, optimizing workflows, and monitoring project execution.

The Incident Analyst will manage the lifecycle of major incidents, acting as the single point of contact among resolver groups and stakeholders. Responsibilities include communication, leading investigations, creating action plans, ensuring resolution accountability, and maintaining reports and process improvements.

The Manager - SAP FICO S4 HANA Public Cloud will lead teams in designing, implementing, and testing SAP technology solutions for finance functions. The role involves managing extensive experience in accounts receivable, billing, and SAP modules, alongside significant project work in SAP finance transformations. The manager will collaborate with project teams and clients to create impactful solutions that enhance financial operations.

The role involves reviewing and localizing articles for Italian-speaking audiences, ensuring consistency in style and tone. Responsibilities include delivering quality content, developing writing style guides, and conducting research. The candidate should be able to meet deadlines and possess excellent communication skills.

The Employee Referral position involves handling a high volume of inbound customer calls to address various issues, accurately updating customer information, resolving problems efficiently, and coordinating with other departments when necessary, while meeting specified goals and metrics.

The Associate - Sales - Transaction Associate will engage in sales activities, including upselling and cross-selling, primarily through voice communication, handling customer queries in an international context. Immediate joiners with at least 6 months experience are preferred, though freshers can also apply.

The SQL & .NET Developer will manage SQL databases, focusing on planning, development, maintenance, and optimization in a PaaS environment. Responsibilities include creating stored procedures, maintaining database performance, and supporting .NET applications. The role requires good database engineering and software development skills, alongside production support capabilities.

As a Machine Learning Engineer at Sutherland, you will design and deploy NLP models using TensorFlow, Keras, and PyTorch. Your role includes maintaining APIs with Django or Flask, deploying solutions on Azure and Google Cloud, and ensuring data integrity with SQL. You will also innovate with large language models like GPT3.5-Turbo and GPT-4 while collaborating with teams to achieve scalable solutions.

The role involves immediate joining for freshers or candidates with a minimum of 6 months in an international voice process. Responsibilities include sales activities like upselling and cross-selling, handling voice calls and chats, and addressing technical queries. It offers a 5-day work week with rotational night shifts.

The Incident Analyst will manage the lifecycle of major IT incidents, acting as a single point of contact during resolution. Responsibilities include initiating communications, leading investigation meetings, developing action plans, maintaining compliance with incident management policies, and providing metrics reports on incidents.

The Lead Linux Server Administrator is responsible for the administration, maintenance, and troubleshooting of Linux operating systems and related software. This role includes monitoring system performance, implementing security measures, automating tasks with scripting, managing user access, and collaborating with cross-functional teams to design solutions. The individual will also evaluate hardware and software upgrades to enhance system performance and rely on strong problem-solving skills for effective troubleshooting.

The PS DBA Admin will be responsible for installing, monitoring, and maintaining Postgres SQL, managing performance and service quality, ensuring data security, maintaining backups, and performing disaster recovery. The role also involves identifying database issues, scheduling maintenance, and resolving production data issues.

The role involves processing invoices and payments, reconciling statements, managing vendor accounts, and maintaining compliance. The candidate will also review and track pending cases, respond to emails, and create cases as necessary.

The Senior Dotnet Engineer will design, build, and test secure solutions while contributing to all systems layers. Responsibilities include collaborating with business leaders, implementing secure, scalable solutions, mentoring junior engineers, and recommending technological improvements.

Company Description

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of d...