Teams at The Law Office of Bryan Fagan, PLLC

Supports legal billing operations through case closeout, file maintenance, accurate data entry, refund and collections processing, billing task management, appointment scheduling, document digitization, and receptionist backup. The role requires careful adherence to structured workflows, strong communication, reliability, and high-volume administrative accuracy while working with case management, CRM, and productivity software.

Support and lead the firm's billing operations and team: oversee time entry to invoicing, manage e-billing, resolve client billing issues, produce financial reports, drive process improvements, and train staff while ensuring compliance and accuracy.

Serve as initial contact for prospective clients, qualify leads, conduct intake consultations, schedule attorney appointments, maintain high-volume client communications, use CRM for data entry and reporting, and meet sales goals while delivering professional customer service.