Teams at TransUnion

Provide 24/7 L0/L1 application support for business-critical systems in the APAC region, manage customer communications, and ensure uninterrupted service.

Provide L0/L1 application support for business-critical systems in the APAC region on a 24x7 shift roster, ensuring timely responses to issues and efficient incident management.

The representative will handle consumer queries and disputes related to credit reports and scores, responding to emails, escalating issues, and maintaining quality standards in a fast-paced banking operations environment.