Teams at Trimble

Investigate and resolve complex customer disputes (billing, shipping, product/service quality), document interactions in CRM, liaise with internal teams, escalate when needed, issue tax corrections, support process improvements, and participate in system testing to improve customer outcomes and satisfaction.

Investigate and resolve complex customer disputes (billing, shipping, quality), collaborate with internal teams, document interactions in the CRM, escalate unresolved issues, issue tax corrections (credits/debits), participate in system testing, and provide feedback to improve processes while aiming to meet customer satisfaction targets.

Architect and govern complex, highly available, multi-region enterprise backend systems. Lead cloud-native platform evolution across serverless, Kubernetes, and internal developer platforms; establish cloud standards, security, reliability, and cost controls. Conduct architecture reviews, manage FinOps initiatives, mentor engineers, and influence technical strategy without direct people management. The role requires extensive software architecture experience, deep cloud and infrastructure-as-code expertise, and strong communication with technical and business stakeholders.