Teams at Trust Wallet

Provides technical customer support for wallet functionality, payments, transactions, and security issues. Investigates logs, dashboards, APIs, and backend services; performs technical triage, monitoring, and incident support; escalates issues with structured diagnostic context; coordinates with engineering and operations teams; maintains runbooks and documentation; monitors community feedback; and contributes to automation, ticket deflection, and process improvements.

Drive strategy, delivery, and optimization of consumer crypto trading products. Build growth programs, creator- and community-driven experiences, referral and rewards systems, and tokenized real-world asset products. Use Web3 trading expertise, market data, experimentation, and user metrics to improve activation, retention, and trading volume while coordinating with global cross-functional teams and partners.

Own the data platform product roadmap, including multi-chain ingestion, on-chain parsing, token and market data, APIs, datasets, analytics tools, governance, quality monitoring, and metric frameworks. Partner with engineering, backend, algorithm, BI, risk, growth, and business teams to deliver reusable data products. The role requires substantial product management experience, hands-on Web3 knowledge, understanding of blockchain data models, SQL proficiency, and familiarity with data infrastructure and analytics tooling.