Teams at Twilio

Leads Twilio Segment’s data platform and pipeline engineering team, building high-scale ingestion, routing, and distributed data-processing systems. Responsibilities include architecting reliable cloud systems, guiding technical decisions, improving cost and performance, mentoring engineers, driving agile and automation practices, and translating technical strategy for stakeholders. The role requires managing software teams, overseeing multiple workstreams, and maintaining operational excellence across highly available systems processing large volumes of data.

Develop and execute APJ digital marketing strategies for Twilio’s CPaaS portfolio. Manage multichannel campaigns across search, display, paid social, email, programmatic, and SEO; optimize performance; and use analytics and CRM platforms to report on KPIs. Partner with campaign, product, field, and analytics teams to generate demand, build pipeline, improve customer engagement, and support regional marketing priorities.

Design, develop, and operate high-quality Java applications, microservices, and distributed cloud systems for Twilio’s identity and access management platform. Collaborate across teams to deliver features, conduct code reviews, troubleshoot production issues, document technical solutions, and maintain coding standards. Use GitHub, Jira, and build/deployment systems while supporting scalable authentication and authorization services.