Jobs at US Bank

Analyze internal fraud risk across business lines by creating recurring management reports, identifying emerging trends and root causes, leading advanced analytical projects, mining complex data sources, assessing control effectiveness, and recommending risk mitigation enhancements. The role collaborates with stakeholders to strengthen fraud risk policies, procedures, monitoring, and governance.

Lead fraud and operational risk analytics, recurring management reporting, data validation, reconciliation, trend analysis, root-cause investigation, control effectiveness reviews, and advanced analytical projects. The role provides actionable risk insights, supports cross-functional stakeholders, and helps migrate analytical data assets, reporting solutions, and monitoring processes to cloud platforms including Azure, Databricks, and cloud data warehouses.

Leads operational risk data analysts and oversees recurring risk reporting, analytics, executive insights, and process improvement. Directs migration of analytical assets, datasets, dashboards, and monitoring processes from legacy systems to cloud platforms such as Databricks and Azure. Partners with risk and business teams to assess emerging risks, fraud, loss drivers, customer impacts, and operational performance. Develops credible challenges, guides analytical approaches, and presents recommendations to senior leadership.

Leads software engineering teams by guiding coding practices, software design, technical roadmaps, and solution delivery. Mentors engineers, supports career development, influences cross-team technical decisions, aligns engineering strategy with business goals, and advocates product capabilities. The role requires strong technical, analytical, planning, communication, product management, and people leadership skills.

Leads bankruptcy, offensive litigation, and debt settlement servicing operations. Oversees bankruptcy notifications, proofs of claim, account qualification, legal document accuracy, law-firm coordination, compliance, audits, reporting, workflow improvement, and account resolution. Manages team productivity, quality, staffing, employee relations, coaching, performance reviews, and corrective actions while ensuring adherence to federal bankruptcy law and internal policies.

Handles bankruptcy-related account reviews, coding, collection exclusions, and automatic stay compliance. Prepares, reviews, files, amends, and withdraws Proofs of Claim while meeting court deadlines and internal controls. Researches exceptions, manages joint filings and community property cases, performs quality assurance reviews, maintains audit-ready records, and collaborates with attorneys and account holders. Requires strong attention to detail, legal documentation skills, analytical judgment, and independent task management.

Manages pre- and post-charge-off accounts through litigation and pre-litigation workflows. Reviews account eligibility, documentation, legal conditions, judgments, settlements, recalls, and revalidation requirements. Oversees attorney vendors, monitors deadlines and workflows, ensures legal and regulatory compliance, maintains accurate records, and escalates ambiguous or high-risk cases. Handles bankruptcy, military status, fraud, disputes, complaints, and hardship indicators while coordinating with internal teams and external vendors.

Processes bankruptcy notifications and updates for consumer and small-business accounts, ensuring automatic-stay and discharge-injunction compliance. Reviews cases, codes accounts in applicable systems, handles manual exceptions, researches match criteria, monitors joint filings and community-property cases, and updates account status based on bankruptcy events. Performs quality assurance, documentation, recordkeeping, customer and attorney communication, and compliance controls while managing complex tasks independently.

Research and validate bankruptcy account statuses using court records, PACER, third-party resources, attorneys, and customers. Monitor pending accounts, apply bankruptcy coding, document findings, maintain servicing-system accuracy, and route unconfirmed accounts to Collections or Recovery. The role requires regulatory awareness, careful investigation, customer service, critical thinking, and strong organizational skills.

Processes bankruptcy-related correspondence by reviewing, categorizing, routing, tracking, and retaining documents from multiple channels. Monitors queues, manages assignments and deadlines, completes reports, routes specialized requests, maintains audit-ready records, and escalates urgent or exception-based matters. The role requires regulatory awareness, attention to detail, independent problem-solving, strong organization, customer service, and proficiency with Microsoft Office applications.

Processes debt management payment and settlement offers submitted by debt management companies. Reviews batch files, validates account details and installment schedules, confirms expiration dates, documents activities in servicing systems, generates settlement letters, updates account status codes, and escalates exceptions for additional review. The role requires regulatory compliance, accuracy, critical thinking, customer service, recordkeeping, and proficiency with Microsoft Office and servicing software.

Leads bankruptcy, offensive litigation, and debt settlement servicing operations. Oversees bankruptcy coding, proof-of-claim filing, litigation account qualification, law-firm coordination, legal research, account resolution, compliance, audits, reporting, workflow improvement, and service quality. Manages staffing, coaching, performance reviews, employee relations, and operational escalations while ensuring adherence to bankruptcy law, regulatory requirements, policies, and procedures.

Manages post-charge-off accounts through litigation, including eligibility reviews, attorney vendor placement, legal workflow monitoring, judgments, settlements, recalls, payment reconciliation, and special handling for bankruptcy, military status, fraud, disputes, and deceased account holders. Ensures regulatory and policy compliance, maintains documentation, performs quality controls, resolves complex cases, coordinates with internal teams and vendors, and provides customer and administrative support.

Leads product vision, strategy, roadmaps, OKRs, and end-to-end lifecycle management. Identifies customer and business opportunities, prioritizes features, collaborates with design, technology, agile, and risk partners, and drives product discovery, development, delivery, adoption, and optimization. The role also requires understanding technical product capabilities, modernization, risk management, customer experience, analytics, and go-to-market execution.

Manages operational activities for assigned functions or regions, ensuring quality service, regulatory compliance, and effective support. Leads teams, sets goals, provides feedback, monitors performance, and improves operational systems and procedures. Oversees adherence to policies, laws, and regulations while managing customer relationships and multiple operational priorities.

Design, develop, test, operate, and maintain software products through full-stack ownership. Create scalable, reliable, and secure solutions, conduct code reviews, analyze failures, and improve system reliability. Collaborate across product teams using agile and DevOps practices, communicate blockers, prioritize incremental delivery, and contribute to technology transformation and continuous improvement.

Reviews fraud alerts, transactions, account activity, and customer claims to identify and investigate suspected fraud. The role authenticates customers, evaluates risk, documents findings, resolves cases, processes account remediation, escalates emerging risks, and ensures regulatory and policy compliance. It also supports customers and internal partners, participates in audits and quality reviews, and identifies process improvements to strengthen fraud controls and minimize losses.

Manages internal audit engagements for bank operations, including SOX control testing, risk and control assessments, issue drafting, audit reporting, and engagement planning. Provides coaching, coordinates with audit and business teams, identifies process and control gaps, and supports regulatory compliance and risk mitigation. The role requires extensive financial services internal audit experience, strong analytical and communication skills, and the ability to manage complex tasks with minimal supervision.

Collects, cleans, validates, and analyzes data from multiple sources; writes SQL queries; builds reports and dashboards; identifies trends and data quality issues; documents analytical processes; collaborates with business and technical stakeholders; and presents actionable insights while following data governance and security standards.

Leads internal audit engagements focused on payments, merchant acquiring, credit cards, SOX controls, regulatory compliance, and risk management. Responsibilities include planning audits, analyzing processes and controls, supervising control testing, drafting findings and reports, coaching auditors, identifying risks and control gaps, and partnering with business and risk teams to strengthen compliance frameworks.