Jobs at US Bank

Designs, tests, implements, and supports robotics process and desktop automations. Develops test plans, coordinates automation data, performs performance testing, resolves technical issues, documents operating procedures, and evaluates automation opportunities. The role also estimates project timelines and costs, assesses feasibility, and collaborates with clients and technical teams to deliver automation solutions.

Leads a six-person team handling complex commercial loan servicing inquiries, including documentation review, amortization analysis, system comparisons, discrepancy resolution, and financial impact assessments. Oversees workload, quality, SLAs, controls, risk escalation, reporting, remediation events, and process improvements. Coaches employees, manages performance and capacity, and communicates analytical findings to bankers, relationship managers, and cross-functional partners across Operations, Risk, Compliance, and Technology.

Lead and manage mainframe engineering teams supporting Hogan core banking on IBM z/OS. Drive COBOL/CICS/IMS modernization, implement DevOps/CI-CD pipelines, ensure performance/resiliency, lead incident response, coach engineers, and partner on architecture, security, and talent management.

Design, develop, test, operate and maintain full-stack banking software. Own production-ready code, perform code reviews, ensure scalability, reliability, security and compliance, and support DevOps/CI-CD and modernization efforts.

Design, build, and maintain ServiceNow solutions (FSO/CSM) including portals, Virtual Agent, mobile, and SOW. Ensure scalable architectures, perform code reviews, maintain security and reliability standards, troubleshoot failures, optimize performance, and collaborate in Agile/DevOps teams to drive continuous improvement.

Design, develop, and implement Salesforce solutions (Sales Cloud, Service Cloud, CPQ) using Apex, LWC, Aura, and Visualforce. Build integrations (REST/SOAP), participate in CI/CD (Copado/Jenkins/Git), provide L2/L3 production support, ensure security/compliance, and collaborate with business teams on scalable platform architecture and modernization.

Provides technical leadership for enterprise solution architecture across applications, platforms, data, and AI/ML capabilities. Designs end-to-end architectural blueprints, ensures alignment with security and technology standards, leads system integration and complex AI/ML transformation initiatives, and partners with business and technology teams on strategy and delivery. Mentors architects and engineering teams while guiding model development, deployment, monitoring, cloud architecture, distributed systems, and modern application design.

Lead the design, development, testing, operation, and maintenance of scalable software systems supporting AI platforms and developer experience. Own complex features end to end, provide technical leadership and mentorship, influence architecture, improve DevOps and automation practices, troubleshoot production issues, and ensure security and reliability. Collaborate with cross-functional teams on Agile delivery while advancing AI-enabled applications, developer productivity tools, CI/CD pipelines, platform engineering, and modernization initiatives.

Designs, develops, tests, operates, and maintains enterprise CI/CD plugins and internal developer platform services using Golang and GitLab. Responsibilities include pipeline orchestration, build caching, artifact management, deployment automation, troubleshooting, testing, documentation, developer collaboration, incident response, on-call support, tooling evaluation, and entitlement/access management.

Design human-centered, accessible, and inclusive omnichannel experiences across digital and human touchpoints. Conduct research, competitive analysis, experimentation, testing, and optimization; translate business and user needs into product solutions; collaborate with product managers, engineers, marketers, and other stakeholders; contribute to product roadmaps, design systems, agile delivery, service blueprints, and customer experience performance goals.

Drives Agile delivery and product-team practices through coaching, facilitation, sprint planning, backlog refinement, roadmapping, OKRs, dependency management, metrics, and continuous improvement. Partners with product managers, engineers, business stakeholders, and risk teams to support product discovery, customer-focused experimentation, governance, audit evidence, staffing, funding, vendor management, and Agile portfolio management.

Design human-centered, inclusive, and accessible omnichannel experiences across digital and human touchpoints. Conduct research, competitive analysis, experimentation, testing, and optimization; translate business and user needs into product solutions; contribute to roadmaps and design systems; facilitate cross-functional workshops; and collaborate with product managers, engineers, marketers, and other stakeholders in an agile environment.

Designs, develops, tests, operates, and maintains full-stack software products, primarily using Pega Infinity and related frameworks. Responsibilities include creating scalable and reliable technical designs, writing production-ready code, performing code reviews, analyzing failures, improving operational reliability, supporting CI/CD and cloud deployments, and ensuring security and compliance. The role also involves collaboration with product teams, vendors, and customers within an Agile development environment.

Design human-centered, accessible, and inclusive digital and human experiences across customer journeys. Conduct research, competitive analysis, service design, experimentation, and usability testing. Translate business and user needs into omni-channel solutions, collaborate with product, engineering, marketing, and brand stakeholders, and contribute to product roadmaps within an agile environment. Leverage design systems, facilitate cross-functional workshops, and optimize experiences using performance metrics and customer insights.

Designs human-centered, inclusive omnichannel experiences across digital and human channels. Conducts research, competitive analysis, experimentation, testing, and optimization; translates user and business needs into product solutions; facilitates cross-functional design sessions; collaborates with product, engineering, marketing, and brand stakeholders; and contributes to product roadmaps, design systems, and customer experience improvements.

The Agilist coaches product teams on Agile principles, product discovery, prioritization, sprint practices, roadmaps, OKRs, backlog refinement, and continuous improvement. This role facilitates team routines, manages dependencies and portfolio practices, tracks metrics, supports governance and audit requirements, and partners with product managers, engineers, business stakeholders, and risk teams. The Agilist also assists with staffing, funding, vendor management, training, and human-centered design activities.

Define and drive the digital product vision and roadmap, prioritize via data and OKRs, collaborate with engineering/design/operations to build scalable cross-channel experiences, run discovery and measurement (NSM), document acceptance criteria, and continuously optimize product-market fit through research and agile delivery.

Owns digital product strategy, vision, discovery, roadmaps, agile delivery, and ongoing optimization. Uses customer research, market insights, OKRs, north star metrics, and performance indicators to prioritize high-value work. Partners cross-functionally to integrate digital platforms and deliver seamless web, mobile, voice, and human-assisted experiences that improve adoption, engagement, efficiency, and business results.

Leads India-wide compensation, benefits, and payroll strategy, governance, design, compliance, and operations. Owns salary structures, job architecture, benchmarking, annual compensation cycles, executive pay, benefits administration, payroll controls, financial planning, regulatory risk management, reporting, vendor oversight, and stakeholder advisory. Manages and develops the Total Rewards team while aligning India programs with global reward philosophy and supporting talent attraction, retention, and engagement.

Designs, develops, tests, operates, and maintains production software products. Owns full-stack delivery, creates scalable and reliable designs, analyzes failures, conducts code reviews, and applies security, compliance, and software reliability practices. Collaborates with product teams, vendors, and customers throughout the agile development lifecycle, contributes to technology transformation, mentors junior engineers, and drives continuous improvement.