Teams at Wingify Software Pvt. Ltd.

Manage a portfolio of SaaS customers, guiding onboarding, experimentation programs, conversion-rate optimization, training, issue resolution, and retention efforts. Build strong customer relationships, translate analytics into actionable strategies, coordinate with internal teams, and reduce churn. The role requires customer-facing experience, CRO and digital marketing knowledge, SaaS understanding, Google Analytics familiarity, strong communication, and analytical skills.

Lead backend and data-platform architecture while remaining hands-on with Java production code. Design and operate distributed systems for event ingestion, analytical querying, data processing, and low-latency serving. Work with ClickHouse, BigQuery, Bigtable, Kafka, Redis, GCP, and Dataflow to solve scalability, reliability, performance, and data-correctness challenges. Set technical direction, review designs, mentor engineers, and guide platform convergence across Wingify and AB Tasty.

Own a portfolio of strategic partners, driving adoption, enablement, retention, value realization, and relationship health. Develop success plans, coordinate onboarding and training, monitor product usage and risks, lead partner reviews, and collaborate cross-functionally to resolve issues and improve partner autonomy and customer outcomes.