ZoomInfo
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Provide hands-on guidance and support to clients during the integration of ZoomInfo products into their internal systems. Assist in troubleshooting and resolving integration issues. Collaborate with internal teams to ensure successful implementation and client satisfaction.
The Sales Order Specialist II at ZoomInfo is responsible for creating and updating sales orders, managing communication with sales departments, resolving order issues, ensuring data accuracy, and providing support for order processing. The role requires compliance with company policies and independent operation. The working hours are from 1PM-10PM IST (UK shift).
Responsible for resolving IT issues related to printing, desktop hardware, and connectivity. Provide support remotely and onsite, manage technologies, and work with ticketing systems. Install and repair hardware/software, troubleshoot problems, and ensure timely resolution. Collaborate with teams, escalate urgent issues, and improve helpdesk procedures.
Lead and assist revenue and commission accounting close activities, prepare ad hoc revenue analytics and reporting, work closely with sales teams on contract questions, assist with maintaining accounting policies, answer and prepare support for audit requests.
As a Customer Solutions Analyst II at ZoomInfo, you will be the voice of the customer, providing exceptional support, managing escalations, and driving customer success. Your role involves building relationships, resolving inquiries, and ensuring high customer satisfaction. Join us to empower customers, identify opportunities, and contribute to ongoing product improvement.
The Salesforce Engineer III at ZoomInfo is responsible for translating functional requirements into technical requirements, maintaining Salesforce activities, re-engineering processes, designing and developing technical solutions, ensuring data integrity, and collaborating with QA teams. The role requires 4+ years of Salesforce development experience, certification in Salesforce administration and development, knowledge of SDLC processes, and strong problem-solving skills.
Supporting review, classification, storage, and reporting of customer and vendor contracts, implementing company policy on contractual terms, and assisting with contract compliance investigations.