Administer and maintain the ServiceNow platform, manage users/roles/security, perform upgrades and release management, configure scripts/policies/catalog items, support ITSM processes and CMDB governance, run integrations (REST/SOAP/MID Server), support Discovery/Service Mapping, develop reports/dashboards, provide L2/L3 support and mentor junior staff.
Job Summary
We are seeking an experienced ServiceNow Administrator with 6+ years of overall IT experience and strong expertise in administering, configuring, and supporting the ServiceNow platform. The ideal candidate will maintain platform stability, drive enhancements, support integrations, manage CMDB and ITSM processes, and ensure adherence to ServiceNow best practices.
Key Responsibilities
• Administer, configure, and maintain the ServiceNow platform.
• Manage users, groups, roles, ACLs, and security controls.
• Perform platform upgrades, patching, and release management activities.
• Configure Business Rules, Client Scripts, UI Policies, Notifications, and Service Catalog items.
• Support Incident, Problem, Change, Request, Knowledge Management, and CMDB processes.
• Manage CMDB governance and data quality initiatives.
• Support Discovery, Service Mapping, and Asset Management activities.
• Configure and support integrations using REST/SOAP APIs and MID Servers.
• Develop dashboards, reports, and performance analytics.
• Provide L2/L3 support and mentor junior team members.
Required Qualifications
• Minimum 6+ years of overall IT experience.
• At least 3+ years of hands-on ServiceNow Administration experience.
• Strong understanding of ITIL processes and ITSM best practices.
• Experience with ITSM, CMDB, Service Catalog, Incident, Problem, and Change Management.
• Experience with Flow Designer and Integration Hub.
• Knowledge of JavaScript, REST APIs, and web technologies.
• Strong troubleshooting, communication, and stakeholder management skills.
Preferred Qualifications
• ServiceNow Certified System Administrator (CSA).
• ServiceNow CIS certifications.
• Experience with ITOM, Discovery, Service Mapping, or ITAM.
• Experience working in enterprise environments.
Mandatory Requirements
• Overall IT Experience: 6+ Years
• ServiceNow Administration Experience: 3+ Years
• Strong ITSM and CMDB Knowledge
• Experience with Flow Designer and Integrations
We are seeking an experienced ServiceNow Administrator with 6+ years of overall IT experience and strong expertise in administering, configuring, and supporting the ServiceNow platform. The ideal candidate will maintain platform stability, drive enhancements, support integrations, manage CMDB and ITSM processes, and ensure adherence to ServiceNow best practices.
Key Responsibilities
• Administer, configure, and maintain the ServiceNow platform.
• Manage users, groups, roles, ACLs, and security controls.
• Perform platform upgrades, patching, and release management activities.
• Configure Business Rules, Client Scripts, UI Policies, Notifications, and Service Catalog items.
• Support Incident, Problem, Change, Request, Knowledge Management, and CMDB processes.
• Manage CMDB governance and data quality initiatives.
• Support Discovery, Service Mapping, and Asset Management activities.
• Configure and support integrations using REST/SOAP APIs and MID Servers.
• Develop dashboards, reports, and performance analytics.
• Provide L2/L3 support and mentor junior team members.
Required Qualifications
• Minimum 6+ years of overall IT experience.
• At least 3+ years of hands-on ServiceNow Administration experience.
• Strong understanding of ITIL processes and ITSM best practices.
• Experience with ITSM, CMDB, Service Catalog, Incident, Problem, and Change Management.
• Experience with Flow Designer and Integration Hub.
• Knowledge of JavaScript, REST APIs, and web technologies.
• Strong troubleshooting, communication, and stakeholder management skills.
Preferred Qualifications
• ServiceNow Certified System Administrator (CSA).
• ServiceNow CIS certifications.
• Experience with ITOM, Discovery, Service Mapping, or ITAM.
• Experience working in enterprise environments.
Mandatory Requirements
• Overall IT Experience: 6+ Years
• ServiceNow Administration Experience: 3+ Years
• Strong ITSM and CMDB Knowledge
• Experience with Flow Designer and Integrations
Similar Jobs
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Lead global ocean freight sourcing and category management: develop sourcing strategies, run tenders and negotiations, manage carrier relationships, analyze data for cost and performance improvements, mitigate supply chain risks, ensure compliance, and drive operational excellence across global stakeholders.
Top Skills:
CsoE-Sourcing PlatformsExcel
Cloud • Information Technology • Security • Software • Cybersecurity
Own technical relationships across the customer lifecycle: lead discovery, design bespoke architectures, run demos and PoCs across security, networking and developer platforms, drive adoption and expansion with quota responsibility, run technical QBRs, and leverage AI-augmented workflows to automate tasks and focus on strategic advisory.
Top Skills:
Ai AgentsApi ConnectorsCloud InfrastructureCloudflare Ai GatewayCloudflare WorkersDdos MitigationDnsJavaScriptLlm OrchestrationPrompt EngineeringPythonRetrieval-Augmented Generation (Rag)Routing (Bgp)Telemetry Monitoring
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Support new DRAM/NAND products by coordinating test readiness, analyzing probe and electrical test data, performing root-cause analysis, recommending lot dispositions, defining characterization limits, and driving corrective actions across fab, design, and assembly processes.
Top Skills:
JmpPerlPython
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
