Job Title: Account Manager – India
Reporting To: Country Sales Manager - India
Business: Sales
Team: APAC sales team
Location: Mumbai
Lloyd’s List Intelligence are the trusted experts delivering transparent and actionable maritime data empowering over 60,000 professionals around the globe to make confident decisions that drive the safe, efficient, and lawful movement of trade by sea. Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into unique insight delivered through data and analytics services, news and commentary, and publications.
We have teams working across the globe in data and analytics, product management, editorial and market analysis, technology, marketing, sales, and customer success.
Role Profile
Our customers in the Maritime Industry, including leaders in Shipping, Finance, Insurance, and Fortune 500 companies, depend on our solutions to drive their success. We are seeking an Account Manager to join our team and contribute significantly to our growth in 2025 and beyond.
As the Account Manager for the India markets, you will manage accounts, focusing on revenue attainment through value-driven selling in India. Key responsibilities include managing a renewable account base, identifying cross-sell opportunities, understanding customer decision-making processes, forecasting accurately, negotiating contracts, and closing business in a timely manner - all with a thorough knowledge of our SaaS solutions.
The ideal candidate is ambitious, results-oriented, and resourceful. In this role, you will define and implement effective sales strategies to achieve revenue targets within your book of business.
Key Responsibilities
- Owning and developing a defined set of accounts, fostering exceptional relationships to maintain current figures and hit annual uplift targets
- Proactively hunting for new and cross-sell business opportunities, targeting areas of the accounts that do not currently engage with our products and services
- Managing and developing understanding of assigned client base to discuss and position opportunities to generate sales
- Maintaining strong relationships with existing customers and key channel partners, and identifying opportunities for upselling and cross-selling
- Hosting and participating in joint events with partners to drive market engagement, and organizing regular meetings to align on goals and performance
- Using Salesforce, effectively managing and forecasting sales per quarter
- Defining and delivering a strategic sales plan across your accounts, managing a robust pipeline and preparing accurate sales forecasts, new growth ideas and contingency plans
- Partnering with internal teams throughout the client lifecycle, from scoping custom projects to managing client deliverables
- Providing feedback to internal teams on customer needs and market trends in the Region, identifying opportunities for product improvements or new offerings
What we are looking for:
Essential
- At least 3-5 years’ experience of relevant sales experience practiced in value-based selling
- Positive Impact and Influence – able to manage internal and external relationships and adapt the approach as needed
- Teamwork and Collaboration – can work across different levels of seniority, different cultures and languages and as part of a team
- Ambitious, highly motivated and competitive individual who is results driven
- Someone who is coachable and constantly looking to improve
- An individual who is hardworking, accountable, and resilient
- A proven track record, selling SaaS, business intelligence, insights, market data or editorial products and services
- Ability to work in a fast-paced environment, constantly overcoming obstacles
- Excellent communication and negotiation skills in English
- Ability to navigate cultural nuances within the market
- Proficiency in using CRM tools (e.g., Salesforce) and sales analytics for forecasting and reporting
Desirable
- A degree in any discipline, with a preference for candidates holding a degree in Business, Marketing, Information Technology, or a related field
- Previous experience selling APIs, platforms or similar
- Previous experience working with strategic accounts in Financial Services, Maritime and trade, Risk and Compliance solutions
- Experience with business tools, and a solid understanding of the tech stack used for managing customer relationships and sales pipelines
- Strong analytical skills, with experience in data-driven decision-making to identify trends, client needs, and potential areas for growth
- A customer-first mindset, with a proven ability to problem-solve and respond to client inquiries or challenges in a timely manner
- Adaptability and a demonstrated ability to thrive in a fast-paced, evolving environment while maintaining a strategic focus on long-term objectives
- Experience working in a multicultural or international setting, with an appreciation for diverse perspectives and approaches in a business context
Our Promise to You – Benefits
- Generous leave policies including Annual Leave, Marriage Leave, Mourning Leave, Personal Birthday Leave, Volunteering Leave, Sick Leave, and Childcare/Family Care Leave
- Work-From-Anywhere policy (up to 4 weeks per year, subject to approval)
- Hybrid work model for balanced work-life integration
- Pension contributions
- Comprehensive Training and Development programs
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most, but not all of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
Please let us know of any adjustments we need to make for you to show us your best self.
