Tech Lead, Infrastructure Engineering

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a great “Senior Solutions Delivery Engineer, Tech Lead, – Windows” do?
The Solutions Delivery Engineer is responsible for end-to-end delivery of infrastructure solutions to Fiserv customers.  Working closely with Development, Product and other Engineering teams, the Senior Solutions Delivery Engineer, Advisor II, will deliver an infrastructure solution that is technically sound, resilient to failure, operationally supportable, and meets the requirements of the business. Delivery of the infrastructure solution requires a variety of skills including infrastructure architecture, hands-on build-out and configuration of the infrastructure, Network, security, management of the application container, as well as project technical leadership skills ensuring projects are delivered within scope and on-time.
A high degree of collaboration with Development, Project Management and other Infrastructure teams is required to provide right level of agility within a defined delivery process. The ideal candidate will leverage a consultative approach, exhibit strong leadership skills, will be forward thinking, and will be able to work effectively across a multitude of technical and non-technical groups in a diverse and talented team, continuously striving for excellence.
The role is required to be performed from Fiserv India offices providing overlap with US working hours, hence working from 2PM to 11PM (IST) shift for all 5 working days in a week.
What you will do:Provide technical leadership, guidance and direction on the design,      development, security, infrastructure, testing and implementation      functionsLead cross-functional project teams to design and implement highly      available Windows / Middleware / .NET infrastructures utilizing IIS, .NET,      and other vendor-provided middleware solutionsBuild infrastructure and drive projects to improve the robustness      of production systemsCollaborate across business and technical disciplines to develop      Infrastructure / System Engineering Designs for internally hosted      solutionsImplement solutions by writing automation processes to deploy      Windows systems, application containers, and hosted applicationsAssist in application migrations, infrastructure upgrades and      consolidation of computing infrastructureBe a primary infrastructure interface for business unit and      operations teams throughout the project lifecycle.Technical leadership for project-based assignmentsProvide technical documentation to Project and Operations teams as      part of project deliverables.Develop script for repeatable processes (PowerShell, Batch, etc.)Provide support for various internal IT projectsUse the core infrastructure engineering principles of change      management, monitoring, emergency response, capacity planning, and      production readiness reviews to run the infrastructurePartner with security engineers and develop plans and automation to      respond to new risks and remediate security vulnerabilities aggressively      and safelyPerform other duties as required
What you will need to have:Experience utilizing a consultative approach while interacting with      customers and appropriate representatives to analyze, validate, specify,      verify, document, and manage the requirementsExperience designing, implementing, and managing solutions      utilizing one or more of the following technologies:Windows Server.NET FrameworkInternet Information Server MiddlewareMS SQLPowerShellActive Directory Domains (accounts, groups, OUs, Group Policy)VMWare, VXRails, vRealize OrchestratorDNSFirewall rules and related troubleshootingApigee, F5 LTM/GTMProxy TechnologiesTLS\SSL Certificates and Cipher SuitesBasic understanding of ITIL and change control/management       processes.Current, enterprise-class Infrastructure/System Engineering      experience with Windows platforms running on Intel servers utilizing      directly attached and SAN attached storageExperience in script development (PowerShell, Batch, etc.)Experience with automated system builds and post-provisioning      configuration management toolsWorking knowledge of networking protocols and components including      TCP/IP, DNS, NFSExperience designing and implementing High Availability and      Disaster Recovery solutionsDemonstrates excellent troubleshooting/problem-solving skillsExperience working on a matrix team consisting of a variety of      Infrastructure Engineering groups, as well as Development groups and      Client Relationship groupsAbility to quickly learn new technologies required for      accomplishing project goalsAbility to produce high quality operational documentation,      including Visio diagrams, high-level descriptions of the environment, as      well as detailed instructions outlining the steps required to repeat the      build-out and configuration of the infrastructureStrong customer service skills with high level of professionalism,      and ability to work with complex situationsProven ability to collaborate across multiple sites and geographic      areasMust have the ability to simultaneously manage multiple projects or      tasksAbility to effectively prioritize and execute tasks in a      high-pressure environmentAbility to work closely with Project Management to communicate      status and identify risks to project timelinesKeen attention to detail
What would be great to have:Willingness and capability to quickly learn new technologies      required for accomplishing project goalsExtensive troubleshooting and analytical thinking skillsCapable of exercising discretion and independent judgmentExperience with AWS and/or Azure cloud platformsBachelor’s degree in computer science, Information Technology, or      Business or equivalent degree is desirableMinimum 12+ years of experience as a Systems EngineerMinimum 4+ years of experience in an Advisor role
Who We Are:
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv
We are a part of Fiserv’s Technology group. We deliver revenue generating and revenue protection projects for business units that provide best in class financial services products to banks, credit unions, and customers.
We welcome and encourage diversity in our workforce. We are an Equal Opportunity Employer. All the qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or disability.
 

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Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

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