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Job Title
Advisor, Systems EngineeringSystems Engineer, Advisor I
The primary purpose of the Systems Engineer is to provide senior-level CICS/TS technical support (installation, implementation, administration, and maintenance) for all Fiserv IBM mainframe-based CICS/TS solutions supporting Fiserv’s Issuing, Acquiring, and Payments clients globally. This support includes working and supporting internal and external clients using IBM’s CICS/TS solutions and work with other mainframe-based technical teams in a high availability and global environment.
Responsibilities:
• Responsible for the installation, implementation, performance, testing and integrity of a large IBM CICS/TS implementation
• Work with Development, Operations, and other technical teams on new and existing CICS/TS project implementations
• Maintain CICS/TS system options for optimum performance and availability
• Assist with the development and maintenance of CICS/TS standards and roadmaps
• Ability to provide global on-call support
• Work with internal and external clients in implementing CICS/TS solutions
• Supporting and participating in Disaster Recovery exercises
• Providing dump analysis and problem determination of root causes related to system problems and outages including storage violations
• Working with computer operations to quickly resolve incidents and automate operational processes such as IPLs, Cold Starts, and dump processing
• Ensuring High Availability and performance objectives, as required by customers and management are maintained for operating systems and for software components
• Administration using IBM and Independent Software Vendor products
• Experience with CICSPlex System Manager (CPSM) is a plus
• Previous experience with Vision Plus or IBM MQ is desirable
Minimum Requirements:
• At least 10 years hands-on experience supporting CICS/TS in large IBM z/OS Mainframe environment
• In depth working knowledge of IBM Assembler and REXX required
• Experience with mainframe software installation, maintenance and support
• Four-year college degree in Computer Science/Management or equivalent educational/work experience
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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