Job Description:
Essential Job Functions: • Provide technical support in infrastructure services, responding to issues and assisting in tasks. • Contribute to infrastructure projects and tasks under supervision. • Participate in the monitoring and basic troubleshooting of infrastructure systems. • Work with the team to address infrastructure-related challenges and meet departmental needs. • Support the development of infrastructure documentation, including incident logs and records. • Continue to develop and enhance technical skills. • Apply problem-solving abilities to address infrastructure issues. • Follow established best practices and standards in infrastructure service delivery.Basic Qualifications:• Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 2+ years of relevant work experience • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and problem-solving • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications:• An advanced degree in a relevant field is a plus • Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus
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