Associate Consultant - Intern

Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation.

The Associate Consultant – Intern is an entry-level, customer-facing consulting position within the Professional Services team. You will learn to implement enterprise software solutions for maritime customers, gain hands-on experience in software configuration and integration, analyze business processes, and work under the supervision of senior consultants and project managers.

Job Description & Responsibilities

As an Associate Consultant Intern, you will:

• Enterprise Software Implementation: Assist in deploying Kaleris’ software solutions for maritime and terminal operations customers.
• Issue Verification & Case Creation: Verify customer issues in test systems, create clear cases with the necessary steps and documentation (using Salesforce or equivalent systems) to support rapid issue resolution by developers.
• System Analysis & Configuration: Analyze, configure, and help integrate systems as directed to achieve required results for client-specific needs.
• Relationship Building: Develop effective working relationships with both customer contacts and Kaleris team members.
• Professional Communication: Listen actively and communicate effectively with customers, peers, and stakeholders, maintaining professionalism under pressure.
• Ownership of Issues: Take responsibility for assigned customer issues, ensuring regular follow-up and status updates until completion, with support from Senior Consultants.
• Continuous Learning: Quickly ramp up on products and industry practices using documentation, mentoring, and hands-on assignments.
• Team Collaboration: Support team activities and contribute to project deliverables as directed, demonstrating a detail-oriented and self-motivated work style.

Requirements & Qualifications

Essential:

• Currently in university (e.g., Industrial Engineering, Business, Computer Science) and exposure to logistics, manufacturing, or related internships.
• Solid software technical abilities (requirements/configuration, integration, or software development fundamentals).
• Strong communication skills in English—both written and oral.
• Detail-oriented, self-motivated team player with a strong work ethic.
• Ability to work as directed, receive instruction, and adapt quickly to new assignments and low-complexity tasks.
• Ability to manage stress and maintain professionalism in challenging situations.

Desirable/Optional:

• Exposure to consulting or customer-facing roles.
• Familiarity with supply chain, maritime, or terminal operations.
• Multilingual skills relevant to the region.

Additional Information

• Listed duties and responsibilities are not exhaustive; other tasks may be assigned as required to meet business needs.
• Kaleris is an equal opportunity employer. We value a diverse workforce and do not discriminate based on race, religion, gender, age, or other protected status.