Associate Director

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Responsible for monitoring client level processes and ensuring SLAs for all clients/projects are met.
• Compliance and Regulatory Oversight: Stay abreast of relevant laws, regulations, and accreditation requirements applicable to the RCM US healthcare industry. Ensure adherence to these standards, implement necessary compliance initiatives, and conduct regular audits to monitor compliance levels.
• Responsible for managing departmental staff to include production, scheduling, and all facets of production and service delivery.
• Provide support and guidance for quality assurance reviews and delivery of feedback and training.

What You Will Need:

• 15+ year of experience in relevant field.
• Strong knowledge of healthcare industry regulations, accreditation standards, and compliance requirements.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Strong leadership skills with the ability to influence and engage stakeholders at all levels of the organization.
• Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.

• What Would Be Nice To Have:
• Excellent understanding of performance metrics, and continuous improvement methodologies (Lean, Six Sigma, PDCA).

About Guidehouse India

At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.

Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.

We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.

Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.

Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.

Important Fraud Notice

All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.

Contact Us

If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [email protected]. All information you provide will be kept confidential and used only as required to support the recruitment process.

To learn more about Guidehouse in India, visit www.guidehouse.com/india.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.