Jobs at Guidehouse

Conduct end-to-end AML investigations for retail banking and cryptocurrency workflows. Research customer information using internal systems, third-party tools, and open sources; document risk indicators and case rationales; ensure compliance with AML policies and regulations; meet quality, productivity, and SLA targets; identify and escalate risks; collaborate with SMEs; and adapt to changing processes and tools.

Reviews and investigates L2 AML transaction-monitoring alerts, analyzing customer profiles, transactions, risk indicators, and financial-crime typologies. Determines case closure or escalation, prepares investigation narratives and SAR-supporting documentation, and maintains audit-ready records. Collaborates with quality, compliance, and client teams on calibration and process alignment while supporting control improvements. Meets productivity, quality, SLA, and attendance targets in a fast-paced, potentially rotational-shift environment.

Develop reusable, accessible, and high-performing React and Next.js components for Sitecore XM Cloud and Sitecore AI. Build content models, rendering configurations, visual authoring experiences, and integrations using GraphQL, Experience Edge, and enterprise APIs. Implement AI-enabled search, recommendations, discovery, and personalization while optimizing performance, SEO, accessibility, testing, analytics, and security. Troubleshoot complex frontend and deployment issues, improve shared standards and tooling, and collaborate with architects, designers, content teams, marketers, and engineers.

Develop and support enterprise Sitecore digital experience platforms using XM Cloud, SitecoreAI, React, Next.js, and cloud delivery technologies. Build headless components, integrations, content models, AI-enabled capabilities, personalization, and analytics functionality. Collaborate with architects, content and marketing teams, conduct testing and code reviews, resolve complex production issues, optimize performance and accessibility, and contribute to secure, scalable releases and development standards.

Develops, configures, and supports Sitecore Content Hub solutions focused on digital asset management, workflows, metadata, permissions, automation, governance, and integrations. Designs content lifecycle processes, builds API and webhook-based integrations, monitors platform health, troubleshoots incidents, coordinates releases, documents solutions, and provides platform support. Collaborates with technical and business stakeholders to improve content operations, adoption, data quality, and delivery efficiency.

Plans and executes manual and automated testing for Sitecore AI websites and web applications. Tests functionality, accessibility, performance, APIs, integrations, content workflows, personalization, and cross-browser behavior. Builds automation frameworks, integrates tests into CI/CD pipelines, documents defects, verifies fixes, tracks quality metrics, and collaborates with developers, designers, content teams, and product owners to improve release quality.

Review and investigate AML transaction-monitoring alerts at L2, analyze customer and transaction risk, identify suspicious activity, determine closure or escalation, and prepare SAR-supporting narratives. The role handles complex financial-crime cases, maintains audit-ready documentation, collaborates with quality and compliance stakeholders, supports calibration and process improvements, and meets productivity, quality, SLA, and attendance targets.

Conduct end-to-end AML investigations for retail banking and cryptocurrency workflows. Gather information through internal systems, third-party tools, and open-source research; assess risk indicators; document case findings and decisions; and ensure compliance with AML policies and regulations. Meet quality, productivity, and SLA targets, escalate potential risks, collaborate with stakeholders, and adapt to evolving processes. The role requires strong analytical, investigative, written communication, attention-to-detail, and case documentation skills.

Investigate AML transaction-monitoring alerts at an L2 level, analyzing customer profiles, transactions, risk indicators, and financial crime typologies. Determine case closures or escalations, prepare investigation narratives and SAR-supporting documentation, and maintain audit-ready records. Collaborate with quality, compliance, and client teams on calibration and process alignment. Support process improvements while meeting productivity, quality, SLA, and attendance targets in a fast-paced, rotational-shift environment.

Perform end-to-end quality assurance and QC audits of AML investigations across retail banking and crypto domains. Evaluate customer risk profiling, transaction monitoring, sanctions screening, suspicious activity identification, regulatory alignment, and case narratives. Provide analyst coaching, training, calibration, and SME support; maintain quality dashboards, scorecards, trend analysis, and root-cause reports. Partner with stakeholders on process improvements, SOP updates, audit readiness, and adherence to productivity, turnaround-time, and quality SLAs.

Build and enhance full-stack enterprise HR application components, APIs, integrations, databases, and AI-enabled workflows. Support testing, deployment, defect resolution, and sustainment while collaborating with senior engineers, business stakeholders, and delivery teams. The role requires adherence to enterprise security, change management, testing, and ITGC/SOX controls, with opportunities to learn platforms such as Workday and Azure.

Perform end-to-end QA of AML investigations across Retail Banking and Crypto, auditing analyst decisions, blockchain analytics and OSINT use, coaching analysts, maintaining quality dashboards, driving calibration, and partnering with stakeholders to close quality gaps and support audit readiness.

Conduct L2 AML transaction monitoring investigations: analyze customer profiles and transactions, identify red flags, prepare SAR-supporting narratives, escalate complex cases, maintain audit-ready documentation, meet productivity and SLA targets, and support process improvements.

Conduct end-to-end AML investigations for retail banking and cryptocurrency workflows. Gather information through internal systems, third-party tools, and open-source research; assess risk indicators; document case findings and rationales; and ensure compliance with AML policies and regulations. Meet quality, productivity, and SLA targets, escalate discrepancies, collaborate with team members, and adapt to changing processes. The role requires strong analytical, investigative, communication, documentation, and process-adherence skills.

Performs end-to-end quality assurance and QC audits of AML investigations across retail banking and crypto domains. Reviews risk profiling, transaction monitoring, sanctions screening, suspicious activity identification, regulatory alignment, and case narratives. Provides analyst coaching, training, calibration, dashboards, error trend analysis, and root-cause reports. Acts as an AML SME, supports process improvements and audit readiness, and partners with operations, training, and client stakeholders while meeting quality and productivity SLAs.

Reviews and investigates Level 2 AML transaction-monitoring alerts, analyzing customer profiles, transactions, risk indicators, and financial-crime typologies. Determines case closure or escalation, prepares investigation narratives and SAR-supporting documentation, and maintains audit-ready records. Collaborates with quality, compliance, and client teams on calibration and process alignment. Supports control improvements while meeting productivity, quality, SLA, and attendance targets in a potentially rotational-shift environment.

Manages PMO governance, project delivery, planning, reporting, risk management, stakeholder engagement, resource allocation, budgets, and continuous improvement. Develops dashboards and executive reports, monitors KPIs and milestones, facilitates governance forums, maintains portfolio visibility, and drives process standardization and automation across multiple initiatives.

Reviews and investigates Level 2 AML transaction-monitoring alerts, analyzing customer profiles, transactions, risk indicators, and financial-crime typologies. Determines case closure or escalation, prepares investigation narratives and SAR-supporting documentation, and maintains audit-ready records. Collaborates with QA, compliance, team leads, and clients on calibration and process alignment. Supports control improvements while meeting productivity, quality, SLA, and attendance targets.

Conduct end-to-end AML investigations for retail banking and cryptocurrency workflows. Gather information from internal, third-party, and open-source tools; assess risk indicators; document case findings and decisions; and ensure compliance with AML policies, client guidelines, and regulations. Meet quality, productivity, and SLA targets, escalate discrepancies, collaborate with stakeholders, and adapt to changing processes. The role requires strong analytical, investigative, communication, documentation, and process-adherence skills.

Reviews and investigates Level 2 AML transaction-monitoring alerts, analyzes customer and transactional risk, identifies suspicious activity, and prepares investigation narratives and SAR-supporting documentation. The role handles complex financial crime cases, makes closure or escalation decisions, maintains audit-ready records, collaborates with compliance and quality teams, supports process improvements, and meets productivity, quality, SLA, and attendance targets.