Associate Director

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Responsible for monitoring client level processes and ensuring SLAs for all clients/projects are met.
• Compliance and Regulatory Oversight: Stay abreast of relevant laws, regulations, and accreditation requirements applicable to the RCM US healthcare industry. Ensure adherence to these standards, implement necessary compliance initiatives, and conduct regular audits to monitor compliance levels.
• Responsible for managing departmental staff to include production, scheduling, and all facets of production and service delivery.
• Provide support and guidance for quality assurance reviews and delivery of feedback and training.

What You Will Need:

• Proven experience (minimum 14 - 18 years) in the RCM sector of the US healthcare industry.
• Strong knowledge of healthcare industry regulations, accreditation standards, and compliance requirements.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Strong leadership skills with the ability to influence and engage stakeholders at all levels of the organization.
• Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.

What Would Be Nice To Have:

• Excellent understanding of performance metrics, and continuous improvement methodologies (Lean, Six Sigma, PDCA).

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.