Discovery Project Manager
Posting DescriptionLegal Discovery Management (LDM) is an internal organization within the firm’s Litigation Department that supports and facilitates the legal discovery process, including the identification, preservation, collection, review, and production of information relevant to litigation matters, regulatory inquiries, and internal investigations.
Duties will include but will not be limited to: performing custodial/data source research and identification, along with the preservation, collection, disposition, and/or secure delivery of data within pre-defined Service Level Agreements; acting as liaison between LDM and its partners, participating in end-to-end eDiscovery projects and programs with a focus on process improvement; managing various projects with multiple stakeholders; coordinating project milestones and deliverables; working directly with all staff levels from analysts to senior management, and delivering results on both near- and long-term initiatives.
Job Responsibilities- Respond to and fulfill eDiscovery requests across various data sources, including but not limited to electronic communications, voice, structured and unstructured data sources.
- Act as a point-of-contact for legal teams, advising and coordinating discovery activities.
- Oversee day-to-day case details for certain matter types.
- Coordinate the discovery lifecycle among all collaborating parties, including the firm’s internal attorneys, outside counsel, vendors, and the firm’s internal discovery IT group.
- Conduct early matter outreach, discovery planning, budgeting, custodian scoping, tracking, status reporting, managing to timelines and overseeing production requests.
- Coordinate with internal IT and business partners, and external vendors in support of request fulfillment, including restoration of data with appropriate chain-of-custody documentation, where required.
- Maintain a level of understanding of the business uses for the systems from which data is being requested and proactively address questions related to fulfilling such requests.
- Act as a liaison between the eDiscovery team and global systems and data center contacts, including but not limited to tape operations areas/data centers and third parties, to manage various legal discovery requests.
- Facilitate the flow of documents and knowledge throughout the discovery process: direct documents into the appropriate workstreams and transmit questions, answers, and information to/from the managed review vendor and internal or external counsel.
- Support the continuous improvement of eDiscovery operational processes globally, including request processing, research, preservation, collection, disposition, delivery, and control.
- Draft and/or review process management documentation, maintain organized updates and detailed matter/project notes and documentation.
- Data-driven problem solving and decision making; manage and appropriately escalate delivery impediments, risks, issues, and changes associated with process enhancement initiatives.
Required qualifications, capabilities, and skills
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Law Graduate / J.D. from an accredited law school preferred.
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Minimum 5+ years of discovery experience at a financial services provider, consulting firm, discovery vendor, or top-tier law firm strongly preferred, with cross-EDRM hands-on and advisory experience.
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Experience with or familiarity with Generative AI tools and their application to eDiscovery or legal workflows.
- Project Management, ITIL, Sigma, ACEDS, PMP background.
- Understanding of firm change management processes and procedures (SDLC, etc.) and experience working in a secure environment with sensitive data, including PII.
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Familiarity with Electronically Stored Information ESI investigation procedures, preservation, disposition, recovery, and analysis of data from a variety of electronic communication, voice, and unstructured systems (e.g., M365 Purview, MS Exchange, Connected Archive, Lotus Notes, Robocopy, OnTrack, Hard Drives, Ascent, Digital Safe, NICE, Cisco, SharePoint), backup tape infrastructure (ArcServe, TSM, TDP, NetBackup), structured data systems, databases and/or EDRM (eDiscovery Reference Model), or litigation support-related experience.
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Familiarity with, knowledge of, or understanding of legal chain-of-custody requirements, regulatory processes, and basic Federal Rules of Civil Procedure.
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Self-motivated, highly flexible, organized, and team-oriented, with the ability to track multiple workstreams and manage confidential and/or sensitive, time-critical, and competing priorities and projects. Comfortable responding to shifting priorities and working independently with minimal supervision.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
