National Payments Corporation Of India (NPCI)
Associate NACH Settlement & Reconciliation
Be an Early Applicant
Execute NACH and CTS settlement and reconciliation processes, ensuring accuracy, timeliness, regulatory compliance, and adherence to SOPs. Support banks with online and offline operational issues and onboarding, collaborate with technology teams, resolve NPCI-related problems, generate business reports, and identify automation opportunities using generative AI, Power Automate, and AI Builder. The role also requires familiarity with IMPS, AePS, RBI guidelines, and NPCI regulations.
Job Title: Senior Associate/Associate - NACH Settlement & Reconciliation
Division: Offline Products Delivery & Technology
Years of Experience: 2 to 8 years
Education: BE/BTech
Location: Chennai
Requirements
Key Responsibilities
Generative AI Tools (Microsoft Copilot, ChatGPT)
Power Automate / AI Builder
Exposure to AI-driven automation tools for operational process optimization, reconciliation, exception handling, and reporting.
- Execute smooth operation of settlement and reconciliation protocols for NACH & CTS products, ensuring accuracy and timeliness.
- Collaborate with the technology team to address complex operational issues.
- Identify opportunities for process automation and drive improvements in customer service.
- Provide all-around support to banks, covering both online and offline assistance, to resolve operational issues and facilitate seamless onboarding.
- Ensure compliance with regulatory requirements, internal SOP, resolving any issues related to NPCI operations in a timely manner.
- Generate accurate and timely reports, including regular and ad-hoc reports, to inform business decision-making.
- Sound knowledge of other NPCI products (IMPS, AePS etc)
- The ability to work effectively under pressure and handle stressful situations.
AI Automation experience:
Key Skills and Experience Required
- Strong understanding of NACH (National Automated Clearing House) and CTS (Cheque Truncation System) processes.
- Familiarity with IMPS, AePS, and other NPCI offerings.
- Knowledge of RBI guidelines, NPCI regulations, and internal SOPs.
National Payments Corporation Of India (NPCI) Chennai, Tamil Nadu, IND Office
8th Level, VBC Solitaire,, 47 & 49 Bazullah Road, T. Nagar, Chennai, Tamil Nadu, India, 600 017,
Similar Jobs
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage and develop a Chennai-based Customer Care team supporting Toast Payroll & Tax. Coach agents, handle escalations, monitor CSAT, QA, productivity and SLAs, collaborate with cross-functional teams to resolve issues, drive process improvements, ensure compliance, and support adoption of new tools including AI-enabled support capabilities.
Top Skills:
Ai-Enabled Support ToolsCrm PlatformsKnowledge Management ToolsTicketing Systems
Digital Media • Information Technology • News + Entertainment
Leads software platform operations and implementation while coordinating team activities, coaching engineers, supporting customers, troubleshooting distributed systems, ensuring quality, and maintaining cybersecurity compliance. The role develops and debugs server-side applications, manages cloud and infrastructure technologies, supports capacity planning and launch readiness, and participates in weekend on-call rotations.
Top Skills:
AnsibleAWSCC++ChefContainersDockerEc2GitGoHTMLIamJavaJavaScriptJenkinsKubernetesLambdaLinuxNetwork Access Control ListsPuppetPythonRestRoute 53Ruby On RailsS3SaltSecurity GroupsSQLSubnetsVpc
Digital Media • Information Technology • News + Entertainment
Leads a platform engineering team responsible for cloud infrastructure, Kubernetes, automation, Infrastructure as Code, CI/CD, and developer enablement. Sets technical priorities and roadmaps, drives platform reliability, incident response, observability, security, and operational excellence, and partners across engineering, product, architecture, infrastructure, and security teams. Coaches engineers, manages resources and delivery, establishes engineering standards and metrics, and advances DevOps, GitOps, and cloud-native practices.
Top Skills:
ArgocdAWSCi/CdDatadogDevOpsDockerElkGithub ActionsGitopsGoGrafanaInfrastructure As CodeJenkinsKubernetesOpensearchOpentelemetryPrometheusPythonSite Reliability EngineeringTerraform
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
