Jobs at National Payments Corporation Of India (NPCI)

Lead 24x7 application support for the BBPS payments ecosystem, overseeing incident response, production stability, partner integrations, L1/L2 support, reconciliation, settlement, monitoring, and root-cause remediation. Manage incident bridges, rosters, SLAs, runbooks, dashboards, and stakeholder communications while improving reliability, scalability, security flows, and on-premises infrastructure performance under high transaction volumes.

Develop and maintain scalable Java backend applications, microservices, REST APIs, and event-driven Kafka solutions. Design and optimize PostgreSQL databases, troubleshoot production issues, participate in architecture and code reviews, and support deployments. Own Jira stories throughout the Agile delivery lifecycle, coordinating with product, QA, DevOps, and business teams to ensure timely, well-tested, documented delivery.

Conduct end-to-end certification and compliance testing for NPCI payment products, including UPI, IMPS, AePS, and NeTC. Coordinate with banks, payment partners, vendors, and internal teams to validate products, execute test cases, track defects, resolve issues, maintain certification documentation, and support audits. Implement certification automation, manage concurrent certification activities, develop SOPs, and design AI-enabled monitoring and risk-prediction frameworks.

Leads end-to-end certification, compliance, and testing for RuPay cards, 3DS, tokenization solutions, and payment applications. Executes test cases, manages defects, resolves certification issues with banks and payment partners, maintains audit documentation, and supports automation. Coordinates multiple certification activities across internal teams and external stakeholders while ensuring alignment with NPCI standards and industry best practices.

Manage enterprise IT infrastructure, including Microsoft 365 email, Cisco IronPort security, Active Directory, DNS, DHCP, public BIND DNS, Wi-Fi, endpoint management, patching, software deployment, backups, monitoring, scripting, troubleshooting, disaster-recovery drills, and audit compliance. Maintain secure and highly available services across on-premises environments and coordinate with security, audit, and risk teams.

Develop and maintain responsive React.js interfaces, translating designs and requirements into scalable applications. Build reusable UI components, implement state management, optimize performance, troubleshoot issues, and collaborate with backend, QA, and product teams. Participate in code reviews, sprint planning, and Agile ceremonies while following frontend development best practices.

Design, develop, maintain, debug, and optimize scalable Java and J2EE enterprise applications. Build reusable components and integrations using Spring, Hibernate, REST, Kafka, Redis, and relational databases. Collaborate with architects, QA, product, and business teams; participate in code reviews, sprint planning, and Agile ceremonies. Apply software design patterns, testing, version control, CI/CD, and performance optimization practices while delivering maintainable, well-documented solutions.

Provide Level-2 support for enterprise infrastructure across Linux and Windows servers, virtualization, storage, cloud, networking, and container platforms. Responsibilities include system administration, provisioning, monitoring, incident resolution, root cause analysis, patching, OS hardening, vulnerability remediation, backup and recovery support, documentation, reporting, and coordination with L3 teams and vendors.

Performs end-to-end certification and application testing for NPCI payment products, including executing test cases, logging and resolving defects, maintaining certification documentation, supporting audits, and implementing automation. Collaborates with banks, payment partners, vendors, and internal teams to validate products against NPCI standards before deployment. The role also supports multiple certifications, process improvement, technical documentation, and payment application troubleshooting using APIs and testing tools.

Drive BBPS operational processes including settlement cycles, reconciliation, financial reporting, exception resolution, participant onboarding, customer grievance management, and stakeholder engagement. Ensure regulatory and governance compliance, maintain SOPs, deliver training, prepare MIS and dashboards, and identify process improvements. The role requires collaboration with banks and non-bank entities, strong analytical and communication skills, and the ability to use AI/ML tools to improve decision-making and data workflows.

Build scalable Java full-stack applications, including Spring Boot microservices, REST APIs, event-driven integrations, and responsive React interfaces. Develop secure, tested, high-performance software while collaborating in Agile teams, participating in code reviews, and working with Product Owners and QA. Integrate AI/ML services and features into applications to support automation and decision-making. Preferred experience includes cloud deployment, CI/CD, Docker, Kubernetes, and modern AI platforms or LLM integrations.

Coordinates end-to-end customer onboarding, including documentation, product certification, waivers, production readiness, milestone tracking, and audit follow-up. Collaborates with Risk, Network, and Production teams, communicates onboarding progress, resolves roadblocks, maintains CRM and tracker records, gathers customer feedback, and supports process improvement. Ensures compliance with Quality Management System standards while delivering a customer-first experience.

Administer PostgreSQL, Cassandra, and ClickHouse databases for high-volume fintech workloads. Design schemas, indexing, partitioning, replication, disaster recovery, and point-in-time recovery strategies. Tune queries and capacity, automate operations with Shell and Python, manage database security and compliance, and resolve production incidents with root-cause documentation. Collaborate with engineering teams, maintain technical documentation, and participate in 24/7 on-call support.

Support and operate OpenStack private-cloud infrastructure, Docker and Kubernetes platforms, CI/CD pipelines, and big-data environments. Automate infrastructure with Terraform, Ansible, Python, and Shell; monitor systems using ELK, Prometheus, Loki, and Grafana; troubleshoot Linux production issues; and maintain reliable 24/7 data platforms. Responsibilities also include deployment support, root-cause analysis, security controls, network and cluster configuration, infrastructure maintenance, and Level 2 technical support under senior engineering guidance.

Manage strategic partnerships with banks to grow NPCI’s credit card business. Responsibilities include driving card issuance and portfolio growth, structuring and executing credit card deals and incentive programs, engaging senior stakeholders, resolving customer issues, analyzing performance, developing campaigns, and conducting competitive benchmarking.

Leads end-to-end design, delivery, operation, and enhancement of high-volume IMPS, AEPS, NETC, and CTS payment platforms. Builds resilient, secure, low-latency distributed systems and APIs, drives performance and scalability improvements, manages API governance, supports regulatory compliance, and establishes responsible AI-assisted engineering practices. Mentors engineers and promotes automation, DevOps, and engineering best practices.

Execute NACH and CTS settlement and reconciliation processes, ensuring accuracy, timeliness, regulatory compliance, and adherence to SOPs. Support banks with online and offline operational issues and onboarding, collaborate with technology teams, resolve NPCI-related problems, generate business reports, and identify automation opportunities using generative AI, Power Automate, and AI Builder. The role also requires familiarity with IMPS, AePS, RBI guidelines, and NPCI regulations.