Coordinates end-to-end customer onboarding, including documentation, product certification, waivers, production readiness, milestone tracking, and audit follow-up. Collaborates with Risk, Network, and Production teams, communicates onboarding progress, resolves roadblocks, maintains CRM and tracker records, gathers customer feedback, and supports process improvement. Ensures compliance with Quality Management System standards while delivering a customer-first experience.
Position /Job Title - Senior Associate – Onboarding
Place of posting - Chennai
Year of exp - 2+ years
Job Purpose:
Place of posting - Chennai
Year of exp - 2+ years
Job Purpose:
To deliver a seamless and compliant onboarding experience by
coordinating technical and compliance documentation, and
readiness activities in line with Quality Management System
standards and organizational timelines.
RequirementsDuties and responsibilities:
Skills Needed:
National Payments Corporation Of India (NPCI) Chennai, Tamil Nadu, IND Office
8th Level, VBC Solitaire,, 47 & 49 Bazullah Road, T. Nagar, Chennai, Tamil Nadu, India, 600 017,
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