National Payments Corporation Of India (NPCI) Logo

National Payments Corporation Of India (NPCI)

Lead Relationship Management (South Banks)

Posted Yesterday
Be an Early Applicant
In-Office
Chennai, Tamil Nadu, IND
Entry level
In-Office
Chennai, Tamil Nadu, IND
Entry level
Manage strategic partnerships with banks to grow NPCI’s credit card business. Responsibilities include driving card issuance and portfolio growth, structuring and executing credit card deals and incentive programs, engaging senior stakeholders, resolving customer issues, analyzing performance, developing campaigns, and conducting competitive benchmarking.
The summary above was generated by AI
The opportunity : 

The Relationship Manager will be responsible for driving strategic partnerships with banks to accelerate NPCI’s Credit Card business growth. This role demands strong expertise in card and digital payments, deep understanding of credit card network led incentive structure, proven ability to manage relationships, and portfolio analysis and growth initiatives.

Requirements
Job Responsibilities

·            Build and nurture strong relationship with partner banks to drive credit card issuance and portfolio growth.

·            Accountable for achieving business targets, enhancing product penetration across NPCI offerings, and ensuring incremental growth.

·            Ensure regular engagement with senior stakeholders at partner banks through structured reviews and visits.

·            Coordinate with banks and internal product/operations teams to resolve customer complaints and queries within defined TATs, ensuring customer delight.

·            Lead end-to-end execution of credit card deals, incentive programs, and portfolio activation initiatives.

·            Utilize analytical tools to monitor performance, identify growth opportunities, and optimize strategies.

·            Co-create newer campaigns / initiatives with partner banks to improve the portfolio quality and growth.

·            Perform competitive benchmarking to align the partner bank on what’s best and drive the strategy towards execution.


Desired Skills and Experience

·            Rich experience in Cards & Digital Payments with strong domain expertise.
·            Proven track record in credit card deal structuring and execution.
·            Excellent communication, interpersonal, and analytical skills.
·            Strong stakeholder management and ability to influence senior decision-makers.
·            Familiarity with data analytics tools for business insights and performance tracking.










National Payments Corporation Of India (NPCI) Chennai, Tamil Nadu, IND Office

8th Level, VBC Solitaire,, 47 & 49 Bazullah Road, T. Nagar, Chennai, Tamil Nadu, India, 600 017,

Similar Jobs

Toast Logo
Toast

Customer Care Manager - US Payroll

An Hour Ago
In-Office
Chennai, Tamil Nadu, IND
Senior level
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage and develop a Chennai-based Customer Care team supporting Toast Payroll & Tax. Coach agents, handle escalations, monitor CSAT, QA, productivity and SLAs, collaborate with cross-functional teams to resolve issues, drive process improvements, ensure compliance, and support adoption of new tools including AI-enabled support capabilities.
Top Skills: Ai-Enabled Support ToolsCrm PlatformsKnowledge Management ToolsTicketing Systems
Comcast Logo
Comcast

Software Development Manager

An Hour Ago
Hybrid
Chennai, Tamil Nadu, IND
Expert/Leader
Expert/Leader
Digital Media • Information Technology • News + Entertainment
Leads software platform operations and implementation while coordinating team activities, coaching engineers, supporting customers, troubleshooting distributed systems, ensuring quality, and maintaining cybersecurity compliance. The role develops and debugs server-side applications, manages cloud and infrastructure technologies, supports capacity planning and launch readiness, and participates in weekend on-call rotations.
Top Skills: AnsibleAWSCC++ChefContainersDockerEc2GitGoHTMLIamJavaJavaScriptJenkinsKubernetesLambdaLinuxNetwork Access Control ListsPuppetPythonRestRoute 53Ruby On RailsS3SaltSecurity GroupsSQLSubnetsVpc
Comcast Logo
Comcast

Development Manager

An Hour Ago
Hybrid
Chennai, Tamil Nadu, IND
Expert/Leader
Expert/Leader
Digital Media • Information Technology • News + Entertainment
Leads a platform engineering team responsible for cloud infrastructure, Kubernetes, automation, Infrastructure as Code, CI/CD, and developer enablement. Sets technical priorities and roadmaps, drives platform reliability, incident response, observability, security, and operational excellence, and partners across engineering, product, architecture, infrastructure, and security teams. Coaches engineers, manages resources and delivery, establishes engineering standards and metrics, and advances DevOps, GitOps, and cloud-native practices.
Top Skills: ArgocdAWSCi/CdDatadogDevOpsDockerElkGithub ActionsGitopsGoGrafanaInfrastructure As CodeJenkinsKubernetesOpensearchOpentelemetryPrometheusPythonSite Reliability EngineeringTerraform

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account