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Wolters Kluwer

Associate Product Software Engineer - Java - Chennai

Job Posted 8 Days Ago Reposted 8 Days Ago
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In-Office
Chennai, Tamil Nadu
Junior
In-Office
Chennai, Tamil Nadu
Junior
Assist in analyzing and resolving client issues for a Java-based product, collaborate with senior engineers, and perform debugging and testing tasks.
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About the Role

We are seeking a proactive and enthusiastic Associate Software Engineer to join our Customer Support team. This role involves learning and supporting a Java-based enterprise product by analyzing and resolving real-time client-reported issues. You will work closely with senior engineers and product teams to understand technical challenges and deliver timely solutions while gaining hands-on experience with modern backend technologies.

Key Responsibilities

  • Analyze client-reported issues by reproducing the scenario and performing root cause analysis.
  • Debug backend systems written in Java, Groovy, and Spring/Hibernate stack.
  • Query and update relational databases (using SQL) to verify or correct data issues.
  • Assist in writing and delivering patches or configuration fixes for client environments.
  • Understand business rules implemented using Drools and provide support-level changes if needed.
  • Collaborate with senior team members to resolve tickets tracked in JIRA and Salesforce.
  • Follow standard operating procedures, update documentation, and maintain knowledge base articles.
  • Test fixes locally or in lower environments before delivering to clients.
  • Participate in daily stand-ups, retrospectives, and team meetings.
  • Learn and apply version control (Bitbucket), basic branching, and code review practices.

Required Skills

  • 2+ Yrs of good understanding of Core Java (OOPs, Collections, Exception Handling, etc.).
  • Working knowledge of SQL: basic queries, joins, filtering, and data manipulation.
  • Exposure to frameworks like Spring and Hibernate through academic or project work.
  • Basic knowledge of version control systems like Git or Bitbucket.
  • Familiarity with IDEs like Eclipse or IntelliJ.
  • Strong analytical, problem-solving, and debugging abilities.
  • Excellent written and verbal communication skills.
  • Willingness to work in a support environment, including rotational shifts if required.
  • Eagerness to learn new tools, technologies, and processes.
  • Familiarity with Groovy or Drools is a bonus.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Top Skills

Bitbucket
Eclipse
Git
Groovy
Hibernate
Intellij
Java
JIRA
Salesforce
Spring
SQL

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