Associate Staff Engineer, QA Manual (Salesforce Testing)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500 experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Total Experience 7+ years
• Strong experience in experience in Salesforce testing.
• Strong understanding of QA manual testing of methodologies, tools, and processes.
• Strong hands-on experience in API testing (REST) using Postman, Swagger, or similar tools.
• Deep understanding of UI testing principles and cross-browser/platform testing.
• Familiarity with test management tools like JIRA, TestRail, or similar.
• Knowledge of Salesforce architecture and ecosystem is highly desirable.
• Hands on experience in database testing, Defect management, Mobile testing, test case automation.
• Strong understanding of SDLC, STLC, and defect life cycle.
• Proficiency in defect tracking tools such as Jira, Bugzilla, or Azure DevOps.
• Familiarity with Agile/Scrum development methodologies.
• Basic knowledge of databases; ability to write and execute SQL queries for test validations.
• Exposure to Confluence, Git, Jenkins.
• Excellent analytical, problem-solving, and communication skills.

RESPONSIBILITIES:

• Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs
• Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria.
• Preparing test plan/strategy
• Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies
• Risk management identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives.
• Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation.
• Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not
• Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions
• Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process
• Conducting demos of the application for internal and external stakeholders
• Reviewing all testing artifacts prepared by the team and ensuring that defects found during the review are tracked to closure

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.